Program Director - Non-Residential

Job Type

Full-time

Description

Have you heard? Resources for Human Development (RHD) is hiring a Program Director!!

Our ideal candidate is values oriented, service driven, and not just looking for their next job, but a career.

Is that you?

Who We Are

We are a DIFFERENT kind of company!

As employee of RHD, your ideas, thoughts, and experience will be valued. RHD emphasizes group decision-making and multi-level thinking, so that staff has maximum authority, creativity, freedom, and support to help meet the needs of the people we serve, without the cumbersome centralized bureaucracy.

What You’ll Love About RHD

• Commitment to Values: We are committed to the fundamental value of dignity and respect for all human beings, to the empowerment of our consumers and staff, and to the flexibility to meet the changing needs of all our partners and those we serve.
• Dedication to Wellness: We value and prioritize our employees’ mental, physical, and emotional health by providing free, online fitness classes, nutrition services, counseling sessions, and webinars on various health-related topics.
• Investment in Growth: We offer programs and workshops to our staff that supports furthering education and the development of leadership skills.
  
  

What We Offer You

• Generous paid time off
• Sign-on bonus of $3,000.00
• Commitment to maintaining a values-based and trauma-informed environment for all
• Comprehensive health care coverage including medical, eye, and dental for qualifying staff
• Retirement savings plan
• On-the-job training
• Free Virtual Fitness Classes
• Employee Assistant Program
• Student loan forgiveness program
• Discounted Tuition with College & University Partnerships!
• Financial assistance and groups hours toward earning your LSP and LSCW.
  
  

RHD is currently offering a $3000 sign-on bonus for this position; $1500 after 90 days of successful employment and $1500 after 180 days of successful employment!

The Program Director is responsible for ensuring the creation of an environment conducive to the provision of service for the individuals supported by the program, including providing supervision to ensure adherence to program regulations. The Program Director is held accountable for ensuring that the program is managed and held to the highest standards. This includes clinical quality, quality assurance, financial management, funder requirements, recruitment and retention, communications, compliance, revenue cycle, and general program operations. A commitment to the RHD values should be demonstrated as job duties are performed.

Essential Duties And Functions

Leadership, Staff Management and Organizational Strategy

• Supervises program staff and maintains an organizational culture and services where professionalism, quality care, employee engagement and empowerment, and services that further RHD’s values are recognized and rewarded.
• Ensure that the program team is knowledgeable about the corporate strategic and service line operational initiatives and provides an understanding of each initiative and how it relates directly to their program.
• Develops and monitors programs using metrics to ensure quality staff support, oversight, and development throughout the program.
• Oversees and participates in the recruitment, hiring, training, evaluation, and disciplinary process for all employees.
• Ensures the program is filling staffing vacancies in partnership with the HR Team and according to regulation.
  
  

Quality Assurance

• Collaborates with the Service line Clinical Directors to ensure that services are trauma informed, person centered and ensuring that the recognized best practices, including Evidence Based Practices are implemented.
• Collaborates with the Quality Assurance Team in the implementation of initiatives supporting the related RHD Strategic Objectives and other corporate wide clinical initiatives.
• Ensures that all consumers have current and appropriate Individual Support Plans or treatment plans in place, that their needs are met, and that they are being enabled to experience the highest level of independence and/or recovery possible.
• Provide emergency on call direction and crisis management
• Provides and models active, leadership presence in each program site through on-site visitation and virtual experiences.
  
  

Finance, Development, and Other Operations

• Works with the program staff and revenue cycle team to ensure that all individuals supported have current authorizations and that all services and related documentation is completed in a timely fashion and/or entered into the electronic health record where available and and according to policy .
• Assists in the resolution of outstanding/unpaid services and claims.
• Oversees and authorizes program financial processes, expenditures, and transactions, including but not limited to accounts payable, payroll, and consumer funds, to ensure compliance with established policies and procedures.
• Communicates funder/government information to the program team to ensure understanding and compliance and attend local funder/government meetings, as requested by the Regional Director and/or Service Line Director.
• Monitors and ensures regulatory compliance.
  
  

Requirements

• Bachelor’s degree with a major in human services or business management. Master’s degree or equivalent experience preferred.
• 3 years of experience in a human service agency, including supervision of others, direct service and program planning.
• Knowledge of and compliance with the State, Federal, and Funder Regulations as applicable.
• Criminal record clearances, as dictated by the assigned programs.
• LCSW/LPC highly preferred
  
  

The Alternative Team, or A-Team as it is affectionately known, is a behavioral health first responder program. The team responds 24/7/365 to non-violent behavioral health crises called into 911. Behavioral Health First Responders go out into the community in pairs to work with individuals and their natural supports to resolve the crisis. Crisis management may include connecting the individual with services in the community or transporting them to a bed-based level of care. A-Team staff may also provide support to other first responders such as police or EMS when there is a mental health or substance use element to the emergency.

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.

Salary Description

85000.00/year