Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free.
Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York, Miami, and Connecticut. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised over $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more.
Position
Rebag is actively seeking a Omni Client Experience Manager focused on digital sales working out of our New York City retail store. This digital sales-focused role involves efficiently advising, educating, styling and assisting customers. Candidates are responsible for providing an elevated customer experience to confidently interact and engage with customers. This is a true start-up sales environment.
Job Responsibilities
Passionate about selling through CRM platforms
Able to maneuver through multiple software platforms
Ability to build rapport and maintain personal relationships through digital platforms
Strong written communication skills that prove interpersonal skills
Achieve sales targets on a consistent basis
Lead and assist the store in achieving maximum results
Share a portion of preserving/maintaining the brick-and-mortar retail experience from both a customer-facing and daily operational capacity, following the lead of the Store Director
Drive innovation focused on optimizing current retail sales program, and building/ testing new programs and opportunities
Comfortable standing on your feet for long periods of time
What We Expect You to Bring To The Table:
Luxury fashion experience in sales and have a knowledge of the luxury resale market
Experience with CRM and a variety of clienteling/outreach tools
Self-motivated and strong background in driving sales
Proven track record of exceptional performance, high productivity and meeting deadlines