The Insurance Agency Claims Specialist is responsible for claims handling for an Atlanta based insurance agency’s property and casualty portfolio. You support the sales and service teams along with the senior claims leader with the ultimate goal of increasing client satisfaction and retention. There is growth, mentoring, and career development available in this role especially as quickly as the company is expanding.
Duties & Responsibilities
Accurately report and file claim notices with insurance carriers
Maintain electronic files and records within the agency management system
Track claim status and create reports for internal staff and client use
Communicate with and get updates from adjusters
Participate in strategic client meetings as required
Skills & Experience
Minimum two (2) years of property and casualty claims handling experience; commercial claims experience is required
Understanding of claims handling guidelines and workflows
Job Specs
Because this position is with a retail insurance agency, you will not directly adjust claims but serve as a liaison to help administer and navigate the process ensuring a swift and smooth resolution for clients. Over time it’s possible this role will evolve into more client engagement and claims advocacy.
Company Description
Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.
Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Staffing and Recruiting
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