Claim Service Center Representative - $1,000 Sign On - Hybrid - Massachusetts

Exceptional opportunity to join our dynamic Claim Service Center Team and get a $1000 Sign on Bonus

Why Arbella?

At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.

Other Perks Include

• On-site gym and fitness classes and one-on-one personal training
• On-site nurse, nutritional counseling, and mental health resources
• Full-service cafeterias
• Free shuttle service to Quincy Adams T Station
• Tuition assistance programs
• Opportunities to get involved: Arbella Activities Committee, Diversity and
  
  

Inclusion Council, and more

• A company committed to community: volunteer opportunities, employee-
  
  

led community efforts, and the Arbella Insurance Foundation

• Robust training, mentorship, and professional/personal development
  
  

programs

• Colleagues who genuinely care about each other
  
  

Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.

It’s no wonder our employees have voted Arbella one of the Boston Business Journal’s “Best Places to Work” every year since 2009!

In This Role, You Will

• You get to help people when they need it most, assisting customers in reporting their losses and walking them through the claims process.
• You’ll interact with customers on the phone, email and through chat to provide timely, courteous, and efficient customer service to customers and our business partners.
• You’ll be building and maintaining positive relationships with your team, adjusters in the claim offices and other key stakeholders.
• You will learn and understand the complexities of multiple lines of insurance business including Auto, Homeowners, Liability, Worker Compensation and more.
• You will be training on site with a mentor, with the option to work remotely twice a week at the end of a successful training period .
  
  

Requirements

• Exceptional customer service, active listening, and verbal and written communication skills, professional phone etiquette.
• Quick learner, able to navigate multiple systems and products
• Strong organizational skills and attention to detail
• Should have a general working knowledge of MS Office
  
  

This career opportunity is $25.00 per hour or more, depending on skills and work experience. We value work-life balance, so our work schedule is 36.25 hours per week. All Arbella employees are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees.

Full time schedules are available with a hybrid work arrangement. Arbella offers work from home flexibility up to 2 days per week once the employee is fully trained and performing successfully. Apply today!

Now offering a $1000 Sign on Bonus (less taxes) for new candidates! To qualify for the Sign on Bonus, candidates must be hired on or after August 21, 2023 and no later than August 31, 2024.

Apply today!