BJC HealthCare is seeking a Full-Time Patient Service Rep (PSR) at our outpatient Sullivan Medical Office Building for our Mental Health Provider. If you have prior clerical/office, customer service experience, enjoy working with people, and compassionate about mental health, this role may be for you.
General mental health background, knowledge, and/or experience beneficial but not required
Insurance Authorizations (preferred)
Electronic Medical Record experience (preferred but not required, will train)
If you have experience in one of the below areas, you could be a great fit:
Patient Advocate
Patient Service Specialist
PSR
Patient Access Rep
Medical Receptionist
Next Steps
If selected to move forward with Interview Process, a Talent Advisor will contact you via email for a screen
Overview
Missouri Baptist Sullivan Hospital is a designated critical access hospital committed to providing quality health care service to residents in Crawford, Franklin and Washington counties.
The hospital has enhanced and expanded the health care services available to the greater Sullivan community with its state-of-the-art emergency department, modern childbirth center, critical care unit, multiroom surgical suite, expanded cardiac rehab services, and a cancer center. A 22,500 square-foot medical office building provides offices for primary care physicians as well as space for a variety of visiting medical and surgical specialists from the St. Louis area.
Missouri Baptist Sullivan Hospital operates four rural health clinics providing quality health care to surrounding communities. In addition, the hospital operates a comprehensive Therapy and Rehabilitation department and an award-winning Wound Care Center with two hyperbaric chambers.
The Sullivan medical clinic is a well-established, multi-discipline physician group providing family, internal and OB care.
Preferred Qualifications
Role Purpose
The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.
Responsibilities
Handles telephone calls from patients and staff; forwards calls requiring triage.
Performs receptionist duties with close attention to detail and professionalism.
Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
Minimum Requirements
Education
High School Diploma or GED
Experience
2-5 years
Benefits And Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Pension Plan*/403(b) Plan funded by BJC
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To Learn More, Go To Www.bjctotalrewards.com/Benefits
Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
Seniority level
Not Applicable
Employment type
Full-time
Job function
Health Care Provider
Industries
Wellness and Fitness Services and Hospitals and Health Care
Referrals increase your chances of interviewing at BJC HealthCare by 2x