Operations Team Coordinator

Location: Plano, TX

McCarthy Holthus has over twenty-five of experience in successfully representing financial institutions in a variety of banking law matters. We are looking for qualified candidates who are motivated by success. We practice law in Arizona, Arkansas, California, Colorado, Nevada, New Mexico, Oregon, Texas and Washington. Additionally, we have a York, Nebraska office which supports all locations.

We pride ourselves on a causal family-oriented environment where employees are truly valued. We offer performance-based bonus opportunities, competitive compensation packages and other potential incentives for eligible employees. We also offer benefits with enhanced employer contributions, generous paid time off, as well as various programs geared to enhance the health and happiness of our employees.

Summary Of Position

The Foreclosure Team Coordinator role oversees approximately up to 8 direct reports The team Coordinator is responsible for ensuring client satisfaction and the oversight of the non-judicial foreclosure process from referral through sale.

Description Of Duties

• Ensure the team is maintaining client and internal service level expectations.
• Root cause analysis and problem resolution to eliminate roadblocks that may impede production or quality objectives.
• Review and delivery of reporting (i.e. client scorecards, daily production reports, etc.)
• Communicating and working with our clients to maintain client customer service and cohesive working relationships.
• Implementation of process changes to ensure compliance associated with federal and/or client directives.
• Team training, development, and coaching
  
  

Experience And Skills

• Working knowledge of the Texas and/or Arkansas foreclosure process
• Working knowledge of the McCarthy & Holthus, LLP foreclosure processing system
• Prior successful leadership within a Texas and/or Arkansas Foreclosure process preferred (
• Processing knowledge of various servicer foreclosure processing systems
• Knowledge of Texas and/or Arkansas foreclosure documents
• Demonstrated ability to rapidly adapt to change.
• Demonstrated ability of issue identification and successful problem resolution
• Working knowledge of business workflow and general processes
• Exceptional organizational and prioritization skills
• Exceptional communication skills.
• Timeline and business process management
• Succeeds in working in a fast-paced, high volume, team environment.
• Strong leadership and employee development skills.
• Ability to juggle multiple priorities and define where to focus the teams’ work efforts.
  
  

Work Schedule

The work week is typically Monday through Friday, with business hours of 8:00 a.m. to 5:00 p.m. This is a hybrid position employee are required to be onsite 2-3 days per week following a 90-day training period.

Benefits Summary

McCarthy Holthus and affiliated companies promote work/life balance with a robust wellness program, PTO, remote work, and flexible schedules (where available). Full-time employees become eligible for benefits following a 30-day waiting period, with a benefit offering that includes medical, dental, vision, life, AD&D, EAP, STD, and LTD. Additionally, the firm provides parental leave for both primary and non-primary caregivers as well. Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and short and long-term care insurances, as well as a 401(k)-retirement plan with a company match. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis. We offer a comprehensive compensation package, which includes a salary commensurate with experience and accomplishments.

Professional Development

Our mission is to inspire our employees to achieve their growth potential. We offer robust professional, legal and leadership training to help you identify short- and long-term goals so you can shape your career. Through coaching, training, and the flexibility of our system, we meet you where you are in your legal experience, career stage, market, and personal interests.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Normal office working conditions, with quiet to moderate noise level within the work environment.

If you possess the requisite qualifications and are seeking the challenge of working in a growing firm, please submit your resume in confidence.

All applicants applying for U.S. job openings must be authorized to work in the United States. If you are interested in applying, please apply through our website: https://mccarthyholthus.hrmdirect.com/employment/jobopenings.php?search=true&&cust_sort1=200442

McCarthy Holthus is committed to its team and believes in fostering growth in its employees' personal and professional development. We have a diverse team, and our firm is an Equal Opportunity Employer.