The Manager Housekeeping is responsible for the development and direction of the Housekeeping Department to ensure the cleanliness of all Hotel facilities in accordance with the property's established standards of cleanliness.
Position Responsibilities
Able to work with guests, fellow team members and supervisors in a professional and courteous manner, promoting positive customer relations for all by providing prompt, courteous and efficient service
Properly handles guest or maintenance requests and repeatedly follows up to guarantee these things are completed to Ocean Casino Resort standards
Responsible for the daily operation of the Housekeeping Department
Monitors cleanliness and maintenance standards of all associate and public areas in the tower, including, but not limited to, guestrooms, storage areas, linen closets, public and vice elevators/landings, and corridors
Coordinates efforts with other Departments to ensure rooms, public areas and storage areas remain fully functional
Ensures Guestroom Attendants and Heavy Porters are properly trained in health and safety guidelines in handling soiled linens and chemicals
Supports training and development of Housekeeping Supervisors
Responsible for operating the Department within approved budgetary guidelines while monitoring and approving all purchases
Ensures that the necessary equipment, machinery and supplies are readily available to enable the Department to function efficiently
Works to guarantee the safety and maintenance of equipment
Essential Functions
Exposure to casino related environmental factors, including but not limited to secondhand smoke, excessive noise and stress related to servicing customers in a fast-paced environment
Must be able to work holidays, weekends, and flexible shift hours
Must be able to stand for an entire shift and move throughout the casino/hotel areas
Must be able to lift/push/pull up to 50 lbs
Requirements
High School Diploma
Minimum of seven years' hospitality experience
Strong supervisory, management, planning and organizational skills
Benefits
Free meal on shift
Training & Development
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k,)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off
Free Parking
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Gambling Facilities and Casinos
Referrals increase your chances of interviewing at Ocean Casino Resort by 2x