At Marketplace, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance, so they can make informed decisions they feel confident in and get back to doing the things they care about most.We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease.
Marketplace boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Marketplace’s global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel.
Job Description
We seek a proactive individual to play a pivotal role in the ongoing maintenance and enhancement of our Salesforce platform. This position involves gathering requirements and feedback, designing scalable solutions following best practices, and overseeing the product roadmap.
We seek an individual with a profound comprehension of the Salesforce platform, capable of grasping our current setup and aligning it with our business goals to swiftly pinpoint areas for enhancement. The Senior Salesforce Administrator should adeptly handle change management, governance, and oversee all facets of a Salesforce project, from communication to prioritization. The ideal candidate will excel in liaising with stakeholders across hierarchies, translating technical details into understandable language, and articulating design choices and their implications clearly.
Responsibilities:
All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
Understanding of basic triggers/Apex code knowledge
Sandbox environment management
DevOps/release management experience
Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
Identify unused or underutilized platform features
Create a platform roadmap and define priorities, liaising with stakeholders
Own the communication of any platform changes to end users and stakeholders
Data management to improve Salesforce data quality, implementing rules and automation as needed
Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and Optimizer
User support tickets
Monitor and improve user adoption
New user and ongoing user training
Technical documentation
Familiarity with API integrations and processes to access third-party platforms and interfaces
Qualifications
Strong Salesforce product knowledge and at least 5 years’ of Salesforce Administration hands-on experience with Sales Cloud and Service Cloud
Winter break closure; the week between Christmas and New Years
Home office setup
Wellness Reimbursement
Additional Information
Forbes Marketplace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Consumer Services
Referrals increase your chances of interviewing at Forbes Advisor by 2x