Receptionist and Clerical Support Worker

We believe that every member of the Radiotherapy team working for us plays a key role in improving patient experience and wellbeing by providing the best possible care using unique skills of the profession.

We’re looking for passionate and committed individuals who share our values and want to invest in continuously improving patient experience. Our reception team meet and greet our patients on a daily basis and are the first friendly face to meet our patients.

If you are looking for a new challenge and are interested in joining our wonderful University Hospitals of Derby and Burton (UHDB) team and you feel passionate about patient care then we would love to hear from you.

The post holder is required to provide reception / clerical support ensuring that the professional and caring image of the department is maintained at all times.

The post will involve a combination of patient contact, both directly and over the telephone, consultant and staff enquiries and a range of clerical duties intended to ensure the smooth and efficient operation of the departmental systems.

Closing date of applications: 14 July 2024

Interview date: 26 July 2024

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In Return We Will Offer

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
  
  

Key Facts

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
  
  

For further details / informal visits contact: Name: Sue Marriott Job title: Radiotherapy Service Manager Email address: [email protected] Telephone number: 01332 783292