We are seeking an experienced and dynamic Pediatric Office Manager to oversee the daily operations of our busy pediatric practice. As the Office Manager, you will be responsible for managing a team of medical assistants, receptionists, and administrative staff, ensuring that our office runs smoothly and efficiently.
Responsibilities:
Oversee and manage daily operations of the pediatric practice
Supervise and train medical assistants, receptionists, and administrative staff
Schedule appointments, manage patient flow, and coordinate with medical providers
Manage patient accounts and billing, including working with insurance companies and collecting payments
Maintain and update patient records using electronic medical records (EMR), specifically Eclinical Works
Ensure compliance with all state and federal regulations, including the New Jersey Vaccine for Children Program
Develop and implement office policies and procedures to improve efficiency and quality of care
Monitor and maintain inventory of medical and office supplies
Handle patient complaints and resolve issues in a timely and professional manner
Provide exceptional customer service to patients and families
Qualifications:
Associate or Bachelor's degree in healthcare administration or related field preferred or the equivalent in experience
Minimum of 2-3 years of experience in a healthcare management role, preferably in a pediatric setting
Experience with electronic medical records (EMR), specifically Eclinical Works
Knowledge of the New Jersey Vaccine for Children Program and other state and federal regulations
Excellent leadership, communication, and organizational skills
Ability to work in a fast-paced, high-volume environment
Strong problem-solving and critical thinking skills
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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