Marketing QA Analyst

MissionStaff specializes in delivering Creative, Marketing, and Technology talent for companies ranging from mid-sized enterprises to the Fortune 500. We build lasting relationships with talent and clients to power career opportunities and business. We are currently filling the following contract role with our client.

• Please note that we do not accept unsolicited resumes from third-party recruiters or agencies. Additionally, candidates must be U.S. citizens or Permanent Residents to be considered for this position.
  
  

Summary of Position:

The Marketing QA Analyst is responsible for ensuring the quality and consistency of content across various platforms. This role requires meticulous attention to detail, strong analytical skills, and the ability to collaborate with content creators, developers, and other stakeholders to identify and resolve content-related issues.

Role and Responsibilities:

• Review and validate content to ensure it meets quality standards, guidelines, and brand voice.
• Conduct thorough content audits and spot checks to identify errors, inconsistencies, and areas for improvement.
• Perform functional and usability testing on content to ensure proper display across different devices and platforms.
• Verify that content adheres to SEO best practices, accessibility standards, and other relevant guidelines.
• Document QA findings, report issues, and provide detailed feedback to content creators and developers.
• Generate QA reports and metrics to track content quality and provide insights for continuous improvement.
• Collaborate with content creators, developers, project managers, and other stakeholders to address and resolve content issues.
• Participate in project meetings and provide QA insights and recommendations.
• Contribute to the development and refinement of QA processes and workflows.
• Identify opportunities for process improvements to enhance efficiency and quality.
• Assist in the development of QA guidelines and documentation.
• Utilize Content Management System (CMS) tools to review and manage content submissions and updates.
• Ensure content within the CMS is accurate, up-to-date, and properly formatted.
• Use issue tracking systems to log, monitor, and resolve content-related issues.
• Follow up on reported issues to ensure timely resolution and verify fixes.
  
  

Qualifications and Requirements:

• Bachelor’s degree in Design, Communications, Marketing, Information Technology, or a related field.
• 1-2 years of experience in content quality assurance, content management, or a related field.
• Experience with content management systems (Salesforce Marketing Cloud, Adobe Experience, Marketo, others) and QA tools (Litmus, Email on Acid, Selenium, BrowserStack, Adobe Creative Cloud, Figma, others).
• Strong attention to detail and ability to spot errors and inconsistencies.
• Excellent analytical and problem-solving skills.
• Proficiency in using CMS tools and QA software.
• Understanding of SEO best practices and web content accessibility guidelines (WCAG).
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with issue tracking systems (e.g., Jira, Trello, Workfront) is a plus.
• Basic understanding of HTML/CSS is an advantage.
• Commitment to maintaining high-quality standards and continuous improvement.
  
  

MissionStaff is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. MissionStaff provides equal opportunities for all employees and job applicants, regardless of any legally protected factors. We have adopted and will continue to follow lawful policies and practices in all aspects of employment, including recruiting, hiring, evaluation, promotion, training, discipline, compensation, and termination. At MissionStaff, we’re not just innovators in staffing; we’re champions of diversity, equity, and inclusion. We celebrate diversity because it helps make our employees and the clients we serve stronger and more successful.