Perform welcome/orientation calls with the newly hired employees, and regular follow-up calls with all the existing employees to resolve all open queries and concerns.
Responsible for managing/answering the HR incoming emails and responding to the queries within the expected timelines.
Attend to all employee-related queries such as any project updates, leave/vacation, company policies, injury reporting, referrals, timesheet submission, payroll, expenses, unemployment, etc.
Encourage candidates/consultants to use the Company’s application, Stafflinepro, to manage every aspect of their employment, new job opportunities, and dedicated helpdesk on the go across multiple devices.
Manage benefits administration including answering all queries related to enrolment or any changes; Coordinate with the internal teams/ insurance company contacts to ensure the information is updated on the Benefits Online Portal and resolve any insurance issues.
Assisting candidate/consultant in case of short-term disability and helping to initiate Worker's Compensation in case of any work-site injury.
Responsible for the end-to-end process of candidate/consultant offboarding.
Review and approve vacation requests raised by the employees.
Manage consultant’s benefits portfolio such as Insurance, 401(k) Retirement Plan & Voluntary Benefits offered by the Company.
Monitoring all employee insurance changes and fixing any discrepancies by matching data from the Benefits Portal, Payroll Records, and Insurance Invoices
Seniority level
Entry level
Employment type
Full-time
Job function
Human Resources
Industries
IT Services and IT Consulting
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