Hiring for Client Relationship Specialist / Mentor
Salary: Up to 6 LPA
Location: Basavanagudi, Bangalore (WFO)
Company Description
Hello Mentor, is the premier destination for aspiring medical professionals in Bangalore Urban. We offer tailored guidance and support to help students navigate their career choices, course selection, and institution applications. Our team of experienced advisors/mentors, who are young and passionate about career counselling & mentoring, utilize innovative tools and provide personalized mentorship to unlock each student's full potential.
A young & strong team of 200 members which includes Doctors, Counselling Experts, Psychologists, Data Analysts & Management Professionals
We have Mentored 20,000 NEET UG and 5000 NEET PG & SS Aspirants so far.
Impacted lives of 500,000 medical aspirants
Mentored & advised by top doctors & educationist of India.
One of the top companies in career counselling category in India
Role Description
This is a full-time on-site role for a Customer Relationship Specialist at Hello Mentor. As a Customer Relationship Specialist, you will be responsible for ensuring customer satisfaction, providing customer support, and maintaining effective communication with our students/parents. You will utilize your analytical skills to identify and address customer needs and concerns and provide exceptional customer service to enhance their overall experience.
Understand requirement of students/parents
Making a detailed plan of counselling/admission process
identify best suited list of counselling & colleges to apply.
Handholding for complete cycle of admission Customer Satisfaction, Customer Support, and Communication skills
Analytical Skills and attention to detail
Strong Customer Service mindset
Ability to effectively handle customer issues and resolve conflicts.
Excellent interpersonal and problem-solving skills
Prior experience in customer service or a related field is a plus.
Knowledge of career counselling, medical education, NEET UG/PG Counselling is plus.
Bachelor's or master's degree in any field
Knowledge of MS Excel
Presentation skills
Excellent research skills
CTC & Other Benefits Details
CTC Range 400,000-600,000 per Annum
30 Annual leaves 20 Govt Holidays
Long vacation during new year
Laptop and Phone Provided
PF, Health Insurance, Team Lunches
Great job satisfaction
Immense learning & personal development
Kulkarni No : (ref:updazz.com)
Seniority level
Entry level
Employment type
Full-time
Job function
Education and Training
Industries
Education
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