Associate Manager, Benefits

Who We Are

Authentic is a global brand development, marketing and entertainment platform. Authentic elevates and builds the long-term value of more than 50 consumer brands and properties by partnering with best-in-class manufacturers, wholesalers and retailers. We are a Lifestyle and Entertainment platform comprising value-driving business models and global brands. Authentic creates sustainable revenue streams through brand development, strategic partnerships and digital innovation.

Why Authentic

You’ll be able to access the resources and scale, while leveraging innovative technology and nimble environment. What we’re saying is, this isn’t your average day job. If you’re hungry to drive ideas into action and own your career, let’s chat. Our team is rapidly innovating to evolve and define the future of our brands. With the help of some of the brightest minds in retail, marketing, licensing, legal and more, we are building the intersection of digital and experiential marketing to help achieve that mission. We reimagine, evolve and transform brands! At Authentic, we foster an inclusive workplace where diversity of thought and expertise drive competitive advantage. Our global teams are built by go-getters who contribute unique perspectives and push the boundaries of creativity and innovation. Headquartered in New York City, Authentic has offices in major metropolitan cities including Los Angeles and Miami, as well as Toronto, Mexico City, London, and Shanghai.

What You’ll Do

As the Associate Manager, Benefits, you will join as a critical member of the People Operations and Total Rewards team, overseeing the day-to-day administration of our global employee benefit programs. This highly visible opportunity will be pivotal in establishing the policies and procedures that deliver Authentic’s best-in-class benefit programming.

What you’ll be working on:

• Oversee the daily operations of employee benefits programs including health insurance, dental and vision plans, life insurance, disability benefits, 401(k) plans, leave administration, and wellness programs.
• Provide guidance and support to employees regarding their benefits, answer questions, resolve issues, and facilitate benefit enrollments and changes.
• Ensure that benefits programs comply with all applicable laws and regulations, including ERISA, COBRA, HIPAA, and ACA. Maintain up-to-date knowledge of legal requirements and trends.
• Coordinate with external vendors and benefits providers to manage contracts, negotiate terms, and resolve service issues. Ensure timely and accurate processing of invoices and payments.
• Develop and distribute benefits communications to employees, including plan summaries, enrollment materials, and policy changes. Conduct benefits orientations and informational sessions as needed.
• Maintain accurate and up-to-date benefits records in HRIS systems. Ensure data integrity and confidentiality. Generate reports and analyze data to support decision-making.
• Plan and execute the annual open enrollment process, including preparation of materials, system updates, employee communications, and troubleshooting.
• Investigate and resolve complex benefits issues, escalating to higher levels as necessary. Serve as the primary point of contact for employee benefits inquiries and complaints.
  
  

Must Haves:

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
• Minimum of 3 years of experience in benefits administration or a related HR role. Experience with HRIS and benefit management systems is required.
• Experience with system/technology implementations
• Strong knowledge of employee benefits laws and regulations.
• Excellent time-management skills and proficiency in Microsoft Suite.
• Ability to handle sensitive information with confidentiality and professionalism through a detail-oriented approach, leading with empathy.
  
  

Primary Location Salary Range:

$85,000 - $105,000

Authentic is an equal-opportunity employer and we value and embrace the diversity and inclusion of all Team Members. We do not discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age, marital status, protected veteran status, or other legally protected status.

For individuals with disabilities or religious obligations who would like to request an accommodation, please contact [email protected]

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