Account Manager

The Account Manager role will be the client lead for project/program delivery and growth associated with a specific account (or accounts). She/he will oversee the client relationship and is responsible for leading a team, relationship building, marketing strategy, program development/oversight, inspiring clients and our people.

An Account Manager at Reprise Digital needs to lead client relationships and projects from ideas to execution across multiple channels and media. You are a people person who is passionate about the nexus of technology, culture, and brand identity. You are the first to know about break-through creative ideas and new tech opportunities. You have a proven record of building business and the ability to manage across disciplines. You thrive on creative challenges, you understand that beautiful and well-conceived things work better, and you can share your passions with our new and existing clients.

You’re a passionate presenter who can persuade and excite clients to support brave work. Yet, you’re not afraid to go back to the drawing board if need be. You listen to clients’ needs and work hard to accomplish their goals. You strive for meaningful relationships with clients and winning their trust.

You should love ideas, not tactics, and use your distinct aesthetic approach to create emotionally resonant experience across all platforms. Most importantly, you ask yourself the defining question– “Would anyone actually do/watch/share this?”

You are a team player and can deliver work that is innovative, award-winning, and pushes boundaries in creativity, ingenuity, technology, and insight.

Essential Functions

• Identify opportunities to create and produce digital platform products, including traditional platforms, such as online and social video content, SEO, sites and mobile apps, and emerging platforms, such as conversational interfaces (text and voice), augmented reality, virtual reality and the next new thing.
• Lead account(s) with confidence
• Build trust and credibility with clients to maintain and grow strong relationships
• Identify and win new opportunities with existing clients
• Develop relationships across a variety of stakeholders and find opportunities to fuse these groups together with implementable solutions
• Manage all logistics and projects; deliver the highest quality product on time and on budget, in partnership with a project manager
• Work closely with strategy, creative, production, analytics, technology, media and project management teams to develop brand-focused creative and communications
• Manage measurement and reporting of ideas
• Present existing work and strategies for future work to client and internal stakeholders
• Keep abreast of client and category objectives, trends, talent, competitive advertising, and target mindset
• Work with other agencies and internal departments as necessary
• Represent client needs to the Reprise team, and Reprise capabilities to the client
• Push and help evolve Reprise to remain innovative and forward-thinking
  
  

Qualifications

• Bachelor's degree required
• 4-6 years of experience in client relationship management
  
  

Skills

• Proven ability to sell in and deliver digital projects to clients on time and on brief
• Experience with emerging platforms advantageous
• Experience in multi-disciplined practices advantageous (i.e. creative, social, SEO/content, media)
• Entrepreneurial spirit and enthusiasm for building and growing an account and an agency
• Work nimbleness and a proven ability to manage multiple projects in a timely fashion
• Sound decision making skills based on industry, client, and/or previous experiences
• Detail oriented with strong collaboration skills
• Interest in digital and emerging platforms
• Proactive and eager to learn