An Analyst focuses on effective oversight of Client Offboarding pipelines generated from the Bank’s static data systems and infrastructure. Processing the requests on the various systems as per the process guidelines. Investigate open items and resolve as required. Escalate unresolved open items per departmental policy
What We’ll Offer You
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
Best in class leave policy
Gender neutral parental leaves
100% reimbursement under child care assistance benefit (gender neutral)
Flexible working arrangements
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above
Your Key Responsibilities
Process:
Review and analyze Offboarding process and workflow.
Ensuring the processing guidelines (KOP) are followed with diligence.
Monitoring the mailboxes in terms of processing and queries.
Participating in employee engagement activities.
Ensuring the mandatory trainings are completed within the time.
Leaves and breaks needs to plan in line with process deliverables, ensuring timely updates on HR- Workday.
Meet productivity target of 100% and makes sure the 2 eye processing is completed with accuracy.
Ensure effective participation in team huddle and contribution in regular meetings.
Control:
Following the OffBoarding processes and policies as per Global OffBoarding standards.
Owning the issues and escalating the same wherever it is required to resolve it on priority.
Change:
Identify opportunities to streamline processes and reduce manual intervention.
To work in the direction of finding gaps within the process and finding process improvement ideas.
Your Skills & Experience
Domain Skills
Minimum Bachelor’s degree or equivalent in relevant field
0 to 2 years of work experience in corporate Banking
Basic knowledge of Fixed income cash & derivatives Financial Products and financial instruments including Futures, Options, Swaps.
Microsoft Office/Suite proficient (Word, Excel, PowerPoint, etc.)
Excellent communication skills.
Must be able to work well and adapt to change in a fast-paced environment
Ensure that all work is delivered, meet the agreed production standards, and SLA timeframes.
Adherence to STARC standards and procedures and ensuring that there are no lapses or gaps in control.
Keep team management informed of status of cases and proactively identify and flag issues.
Creating the EOD (Log reports) for the transactions processed on a daily basis.
Should be flexible in working hours, also should be able to support in different time zones on rotational basis
Ability to create workable solutions to business problems. To think creatively, work independently and take end to end ownership.
Able to work under pressure and against challenging timescales.
How We’ll Support You
Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs
About Us And Our Teams
Please visit our company website for further information:
https://www.db.com/company/company.htm
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Financial Services
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