Crystal Springs Resort is currently looking for Front Desk Agents for our award winning spas. As a front desk associate you are responsible for the reception area at the spa along with other duties:
Properly open and close the spa according to the standard operating procedures
Greeting every guest in a professional, welcoming manner
Answering phone calls promptly
Assisting guests with questions regarding spa services and products
Accurately book, change and cancel appointments utilizing our computer system
Process payment for services and products
Actively promote the sales of spa retail products and gift cards
Maintain a clean well organized reception area
Requirements
Spa, salon, retail experience a plus
Must be available to work a flexible schedule including days, evenings, weekends
Must have enthusiasm and possess exceptional customer service skills
Enjoy Crystal Springs Employee Perks!
Discounted Minerals Sports Club Membership
30% Dining/Retail Discount
30% Spa Discount
Discounted Stays at the Hotels
Discounted admission to Events & Festivals
Complimentary Golf
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Restaurants
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