Senior Technology Analyst, People Programs

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 270 million B2B contacts, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Apollo.io is growing rapidly, with 900% revenue growth since 2021, and is looking for world-class talent to keep building with us.

The role:

As a Sr. Technology Analyst of People Programs, you will play an influential role in helping to develop our People technology and processes! You’ll be a trusted expert for all People-related technology, working to support the automation, integration, and configuration of not just our tools, but the service design and strategic enablement of our workflows and processes. You’ll reduce friction in our employee’s day-to-day through efficient, user-friendly work processes and collaborate cross-functionally to continuously improve, test, and optimize our People technology and infrastructure.

This 100% remote position will report to the Sr. Manager, People Technology & Operations.

Daily Adventures and Responsibilities:

• Manage the product vision and execution on all aspects of our People systems, primarily focused on our HRIS. This includes collaborating with our partners in IT Enterprise Applications and across G&A to roadmap and strategize the future of our tooling infrastructure, partnering with our Operations team to troubleshoot questions, defining and designing mature business process workflows for system and integration configuration, and leading testing and release
• Develop and lead the definition of user stories, PRD creation, backlog grooming and sprint planning, user and acceptance testing, and adoption monitoring
• Support our tooling reporting and dashboard enablement and manage user training and communications
• Serve as the functional People systems and data subject matter expert
• Drive the successful roll-out of regulatory changes, state and local requirements, and relevant periodic product releases
• Ensure system compliance with data security and privacy requirements
• Actively participate in the selection, implementation, and integration of new People technology solutions supporting business growth and enablement of employee success
• Partner closely across People and with other functional business units to identify opportunities to automate processes and reduce manual work, drive improvements, deliver on key initiatives, and solve complex problems
• Consult with functional leaders to influence system maturation and portfolio management to ensure Apollo has systems that are best in class from the market, fitting it’s unique business challenges as we grow and scale
• Uphold the security and confidentiality of documents and data within the area of responsibility
  
  

Qualifications:

• 4-6 years of progressive experience defining, designing, and maintaining HRIS and other People systems, including system-driven reporting and dashboards
• Experience implementing and managing enterprise tools and integrations; Strong knowledge of the SDLC preferred
• Agile experience, preferably in the role of Scrum Master
• Demonstrated project management and consultative skills to effectively lead and collaborate across functions
• Understanding of HR fundamentals, employee lifecycle (from onboarding to offboarding), and change management
• Strong organizational and communication skills
• Ability to work independently, exercise good judgment, and propose creative solutions
• Ability to handle sensitive and confidential information in a professional manner
• Experience handling complex and confidential data from multiple sources
• Advanced Microsoft Excel / Google Sheets skills; experience with reporting tools (e.g., Looker, Power BI, Tableau) preferred
• Experience with middleware tools (e.g., Workato, Zapier, Tray.io) a plus
  
  

What You’ll Love About Apollo

Besides the great compensation package and culture that thrives in openness and excellence, we invest tremendous effort into developing our remote employees’ careers. The team embraces that we have a sole purpose: to help customers maximize their full revenue potential on the Apollo platform. This mindset opens us up to a lot of creative approaches to making customers successful at scale. You’ll be a significant part of a lean, remote team, empowered to really own your role as a proactive educator. We’re very collaborative at Apollo, so you’ll be able to lean on your teammates, even in adjacent departments, to help you achieve lofty goals. You’ll be supported and encouraged to experiment and take educated risks that lead to big wins. And, you’ll have a whole team remotely by your side to help you do it!