5 years as a professional project Manager work is fine.
Job Description
The Process Manager role is focused onleading a wide variety of process improvement projects and transformation initiatives across the Consumer Sales unit. This position will be responsible for developing business process improvement capabilities within the Transformation team in a highly visible role reporting into the Consumer Sales Operations Team.
The person will be a key contributor to the department by providing strong professional/executive-level presence, technical expertise, business acumen, and a strong desire to help drive business process improvements.
Responsibilities
Represent Consumer Sales Operations interests within the Sales Rabbit platform.
Update lead routing and assignment across Consumer Sales D2d Sales Teams Internally / Externally
Share ownership of integration between Market and Sales Rabbit.
Ensure tracking standards that account for marketing / sales goals, drive efficiencies, and enable advanced insights including site analytics, multi-touch attribution, cross-channel, and product flows.
Learn, follow, and evangelize the specific procedures for campaign implementation when new technology or additional ad management systems are introduced.
Contribute to the department's goal of continuous improvement and delivering value-added results.
Develop, define, and implement cross-functional process and procedures facilitating a formal PMO function to drive key business imperatives regarding lead management.
Prepare tracking enhancements for critical code releases - includes aligning with key partners, identify dependencies and requirements, performing regular quality checks, and advancing progress through privacy and architecture reviews.
Learn, follow, and evangelize the specific procedures for campaign implementation when new technology or additional systems are introduced.
Actively manage competing deliverables to meet business commitments and client expectations.
Required Qualifications
Experience with advanced business process reengineering practices, procedures, and principles (e.g., Agile, Lean, Six Sigma, Data mapping and/or Project management).
At least 5 years of professional level experience in Telecommunications in Product, Marketing, Sales/Service, Revenue Operations, Testing, Field Ops, or IT PMO.
Strong PC skills including 365 Office Suite - Excel, Word Outlook – advanced Excel formula & pivot table experience.
Strong project management skills and ability to interact with all levels of the organization.
Strong analytical and critical thinking skills.
Ability to problem solve and work independently.
Strong time management, organizational, facilitation and communication skills.
Sales Force, campaign management, Sales Rabbit experience a plus.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Management and Manufacturing
Industries
Software Development
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