Global Client Experience And Market Resource Management
The Weber Shandwick Collective is the earned-first strategic communications and consulting network built for the convergence of society, media, policy and technology. Backed by a Collective of specialist brands, including Weber Shandwick, and built for the era of earned, we help brands earn value by contributing value.
At Weber Shandwick, we create cultural value and help brands navigate the ever-changing age of earned. Our talented team builds brands by finding connection points in the real world. We energize the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands.
The Role:
Weber Shandwick is looking for a Junior Associate, Global Client Experience and Market Resource Management. In this role, you will work with the global client experience leads to apply the deep understanding of client needs to resources required by client teams, including:
Supporting training and management of market resources enabling client work.
Supporting agency leaders responsible for managing client experience across North America as they work to uplevel skills throughout the community, share impactful work, bolster thought leadership and learning.
Ideally, you’re curious about the industry, a multitasker, detail-oriented, responsive and adept at managing deadlines.
Skills:
Strong organizational and time management skills
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite (most notably Excel and PowerPoint)
Strong attention to detail and responsiveness
Years Experience:
Approximately 3 years experience in an Administrative Support, Operations, Customer Service, or Coordination role
Responsibilities:
Support in global client survey coordination
Support NA client experience leaders’ logistics and content needs (including scheduling meetings, aggregating and organizing content and casework)
Review industry news for latest market resources developments
Explore new market resources and tools with initial vendor vetting requirements
Track and report usage of existing market resources
Assist in market resource onboarding and basic training
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
Medical
Dental
Vision
401k (with employer match)
Tuition Reimbursement
Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
MyDays – Flexible holiday schedules
Short-Term Disability
Paid Employee Family Leave
Family Building Benefit
NYC Salary range: $50,000 - $55,000
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at [email protected]. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
Seniority level
Entry level
Employment type
Full-time
Job function
Public Relations, Management, and Customer Service
Industries
Public Relations and Communications Services
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