Assistant Manager

Are you ready for an exciting new opportunity to work as a Boutique Assistant Manager for TAG Heuer? Our watches and chronographs are an authentic concentration of innovation, design and engineering for bold, open minded, and self-confident people who are connected to the future.

This store is owned and operated by REEDS Jewelers, with a TAG Heuer branded storefront and exclusively sells TAG Heuer products. REEDS Jewelers celebrated our 75th Anniversary in 2021. We’re family owned and operated with the highest standards of quality merchandise, superior customer service, and industry ethics. To learn more about us, visit our careers page at REEDS.jobs

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We are seeking a dynamic, innovative, ambitious, results-driven, and experienced Boutique Assistant Manager that can ensure the store’s success through supporting the Store Manager's initiatives in driving team performance and motivation, client-centric mindset, community engagement, and event conceptualization and executio

n.
If you’re excited to help lead TAG Heuer’s team, we want to connect! Please submit your resume for immediate revi

ew.
POSITION SUM

MARYThe Boutique Assistant Manager supports all aspects of the retail store operations and leadership for the Sales Associate team. The successful candidate will possess the ability

• to:Elevate and empower a
• teamSupport strategies for maximizing sales and profits within the bout
• iqueMotivates selling specialists through accountability and empower
• mentSupports the vision of how to create loyalty to the TAG Heuer b
• randUnderstands and builds connections within the broader community and ma
• rketCollaborates to build viable marketing and event conc
• eptsFacilitates conflict resolution with agility, empathy, and confid
• enceStrong communication skills with team members, customers, and corporate sup
• portDedicated to meeting the expectations and requirements of internal and external cli

entsSales Generat

• ion:Achieves monthly and annual sales targets by utilizing in-depth, updated product knowledge, selling and customer service sk
• illsMaintains client book. Regularly follows up with clients and meets monthly clienteling sales g
• oalsAssists Boutique Manager with execution of store marketing initiat

ivesCustomer Serv

• ice:Provides superior customer ser
• viceGreets all custo
• mersOffers assistance in accordance with store customer rotation sy
• stemAnswers all customer questions, offers alternate product if requested product is not avail
• ableSeeks assistance when unable to fully meet customer n
• eedsProcesses customer repairs when reque
• stedSends thank you notes to customers within two weeks of a purc
• haseMaintains store log of customer product requ

estsOperati

• ons:Understands and adheres to all store operational procedures including, but not limited to, opening and closing guidelines, inventory display and presentation guidelines, shipping/receiving policies,
• etc.Conducts daily inventory counts and compares in-store quantities to VRP data. Reconciles all discrepancies with Store Manager d
• ailyEnsures facility maintenance, presentation and organiza
• tionExhibits proficiency in computer programs used by the Com

panyIn absence of Boutique Mana

• ger:Responsible for opening and/or closing store. Ensures all opening/closing procedures are accompli
• shedReceives any delivered product into inventory and makes sure it is merchandised corre

ctly
KNOWLEDGE, SKILLS & ABIL

• ITIESMinimum of 5 years store management experience encompassing above essential func
• tionsExperience working in a luxury retail enviro
• nmentTrack record of increasing sales and build revenue and profitab
• ilityDemonstrated ability to develop a business through client engagement leveraging data, promotional and event strat
• egiesExperience with training, developing and retaining sales
• staffRobust skillset in Excel, PowerPoint, and other business sof
• twareAbility to adeptly manage multiple projects simultaneously with strong attention to d
• etailDemonstrated ability to communicate with customers, co-workers, and business contacts in an engaging, empathetic, and professional m
• annerAbility to work independently with minimal superv
• isionAgility and flexibility in handling complex chall