Regional Training Manager

This role is responsible for –

*prior retail training experience is mandatory*

• Strengthening Regional Training and learning culture
• Stakeholder management across all levels
• Strengthen internal trainer pool through robust Train the Trainer Intervention
• Contribute in creation of training content material
• Manage customer service campaign for the respective regions through efferent training execution, tracking of progress and data management and handling store team wherever needed
• Nurture in-house trainers and maintain an efficient trainers pools – deliver Train The Trainer certification quarterly
• Drive the digital learning agenda of the organization through online assessment, digital certification, system driven learning data
• Create content on relevant training topics as required or refresh the content when never required
• Execution of training Key Process Trainings like to ensure process adherence
• Facilitate Talent management initiative for the region
• Spearhead induction plan across all levels, track and monitor, take necessary actions wherever needed
• Contribute in creating a conducive culture of Ethics & Integrity where RPSG Core values are uphold
• Timely submit L&D reports to Corporate L&D