Learning Manager

Position Title: Learning and OD Manager

Level/Designation: Senior Manager/Deputy General Manager

Reporting to: Deputy Head of L&OD/Head L&OD

Purpose of the role:

This role is responsible for supporting an overall development strategy for the Organisation or one of the business regions and its employees, and for being able to show that there will be a commercial return on any investment made.

Roles and Responsibilities:

1. Identify training needs within the organization through surveys, feedback, and performance evaluations

2. Design and develop training programs, including content, materials, and methods, tailored to meet organizational goals and employee development needs

3. Coordinate and conduct training sessions for employees, both in-person and online, ensuring that employees acquire the necessary skills and knowledge.

4. Develop and implement organizational development strategies and initiatives to enhance the company's effectiveness, culture, and overall performance

5. Assess the impact of training programs and OD initiatives through feedback, evaluation metrics, and key performance indicators.

6. Support the career development of employees by offering coaching and mentoring, to aide succession planning.

7. Ensure that training and OD practices comply with relevant regulations and industry standards.

8. Manage the budget for training and OD initiatives, making cost-effective decisions.

9. Collaborate with HR, senior management, and department heads to align training and OD efforts with organizational goals.

10. Collect and analyze data related to training and OD to make data-driven decisions for improvement

11. Communicate training and OD initiatives to employees and stakeholders, ensuring clear and consistent messaging

12. Stay up to date with industry trends and best practices in training and organizational development

13. Implement global and regional training projects as per timelines set and adapt them for regional use

14. Generate and maintain accurate and timely data as prescribed by MIS requirements and ensure compliance to all standards in respective areas/ geographies as expected by the Organisation

15. Identify, Contract and Manage external vendors to run Leadership Initiatives for employees

Indicative KRA’s/Budgetary and Revenue Responsibilities:

1. To ensure effective use of financial resources

2. To ensure that training interventions are effective

3. Ensure timely completion of all training projects assigned

Education:

Graduate or Global Equivalent Degree. Preferably an MBA, Certificate or Diploma Course in OD

Experience:

• 8-10 years of work experience. At least 4 years of experience in Training/OD/Talent Management • At least 2 years of experience on training delivery

Knowledge & Key Skills:

• Requires excellent one-on-one and group presentation and facilitation skills

• Basic Computer skills

• Customer Orientation • Planning and organizing

• Result Orientation

• Problem Solving

• People Management

• Should be flexible & able to multitask

• Ability to work under pressure

• Interpersonal skills and relationship building

• Analytical and creative problem-solving skills

• Ability to research, write behavioural objectives, and write training materials with leader's guides