Service Center Manager - Houston

Working at Ruhrpumpen means being part of a team that values innovation, dynamism, and creativity. Join our team, experience making a difference and build your career!

As the Service Center Manager you will lead and manage the Ruhrpumpen Houston Service Center. The Service Center manager will perform various functions at a high level of standard, those functions are listed but not limited to:

1. Be a site leader to all departments and employees at the local level by mentoring, setting standards and driving accountability.
2. Provide guidance for the development of repair strategies of equipment with a goal to meet or exceed customer requirements.
3. Plan, develop and implement strategy for operational management to meet agreed Service Division performance plans within agreed budgets and timeframes.
4. Be open and available for your team and apply best practices to develop a strong company culture.
5. Maintain high level of standards in our Safety program and bring new ideas and awareness.
6. Maintain high level of standards in quality assurance, quality control and tracking with KPI’s.
7. Responsible for full profit and loss accountability by creating and maintaining budget and tracking against various KPI’s.
8. Oversee all daily, monthly, and quarterly operational tasks and communicate with all stakeholders and departments in a professional manner.
9. Improve revenue and profitability through detailed review of the business executional & operational needs.
10. Ensure team meets or exceeds goals for KPI’s.
11. Oversee all daily business operations and execution to achieve business goals.
12. Responsible for all employee matters as it relates to onboarding or disciplinary actions.
13. Be a team player with a strong aptitude for success and passion for growth.
14. Ability to lead and manage a (2) shift service center operations with a strong understanding of proper scheduling and communication.
15. This position travels up to 10% to 15% in Texas and Surrounding areas.
    

• Rotating Equipment (Centrifugal Pumps and Peripheral Equipment)10 years
• Maintenance of Machinery & equipment or manufacturing of heavy equipment. (Aftermarket experience a plus)10 years
• Proven leadership abilities.5 years

• Knowledge of business processes and functions (finance, HR, procurement, operations etc.)
• Knowledge and experience of manufacturing processes involving welding, blasting, coating, machining, and assembly.
• Knowledge and functions of lathes, mills, and other machine shop tools.
• Excellent communication skills.
• Highly organized.
• Strong work ethic.
• Good interpersonal skills.
• Meticulous attention to detail.
• Experience with Microsoft Programs.
• Proactive nature.
• Experience in planning and budgeting.