Senior Associate, Volunteer Relations

Team Rubicon (TR) is seeking a Senior Associate, Volunteer Relations to join our People Operations team. The Senior Associate, Volunteer Relations will help define and standardize the volunteer relations roadmap and strategy as well as help Greyshirt volunteers and TR employees navigate situations to reach consistent, equitable, and effective outcomes that balance organizational needs and mitigate risk. You will provide strategic input, insight, and advice in relation to a wide array of topics including volunteer relations, conflict resolution, responding to volunteer feedback, conducting investigations, volunteer performance management, and more.

Every day will be a challenge, but every month brings new opportunities for an organization that is quickly becoming a household name in disaster response. This position reports to TR’s Deputy Director, Volunteer Development and can be based remote anywhere within the United States.

Duties:

• Conduct investigations, convene and conduct participation status committees, provide accurate & timely response to concerns, and work with Branch teams to determine practical solutions to ensure fairness and legal compliance.
• Advise and consult Team Rubicon employees, Volunteer Leaders, and C&G staff in the resolution of volunteer relations issues.
• Act as a Subject Matter Expert (SME) to provide strategic coaching to TR employees, Volunteer Leaders, Command & General staff at all levels on addressing a variety of people issues, while effectively mitigating organizational risk.
• Partner with People Ops Business Partners, Talent & Organizational Development, and Legal teams to implement scalable solutions as well as provide developmental training & coaching on volunteer relations techniques, corrective action & documentation, and performance management best practices.
• Provide regular insights to the business to aid in risk mitigation and develop solutions, programs, and policies to improve the employee and Greyshirt volunteer experience.
• Standardize investigation approach and manage the feedback and incident reporting process, including conducting surveys and focus groups.
  
  

Education and Background:

• Bachelor's degree in a relevant field such as human resources, business administration, public administration, or non-profit management preferred but not required
• Minimum of 3-5 years of relevant professional experience in employee or volunteer relations
• Experience with Microsoft Dynamics and other Microsoft 365/Office Suite: Excel, PowerPoint, Word, Outlook, and SharePoint
• Solid experience with conducting employee and/or volunteer investigations and reporting
• Strong written and verbal communication skills, with the ability to communicate effectively with volunteers, staff, and stakeholders
  
  

Special Requirements:

• This is a full-time position based fully remote within the United States and provides a flexible & non-traditional work schedule (relocation expenses not provided)
• Other Travel: At least 10% non-local travel to support broader organizational activities
  
  

Job Type:

• Full-time, salary, exempt
  
  

Job Tier:  

• Senior Associate
  
  

Pay Range: 

• $59,392.80 - $101,238.00 per year
  
  

Cultural Values: 

• Mission First, Greyshirts Always: Anyone joining TR must understand that our mission to provide disaster response comes first
• Step Into The Arena: TR needs leaders who aren’t afraid to dare to be great 
• Everyone Has A Role Know It: Ability to successfully navigate a fast-paced, high-growth environment and solve problems in the face of ambiguity 
• GSD: We are entrepreneurial, resourceful, and determined no matter how chaotic the situation 
• Change Your Socks: We take care of ourselves and each other so we are best equipped to serve those in greatest need 
• Adults Only: Every team member is an adult until proven otherwise 
• Your Mother’s A Donor: Every leader must be committed to fiduciary responsibility, transparency, and financial stewardship 
  
  

Perks of the Team: 

• Flexible Unlimited Paid Time Off
• Generous holiday schedule (including a paid week off between winter holidays)
• Matching 401k contributions up to 4% with no vesting requirement
• 100% company-paid health benefits for employees and their dependents
• Professional development, leadership development and events/conferences
• Paid time off to volunteer with the non-profit of your choice
• One-week all-inclusive onboarding experience
  
  

Learn more about Team Rubicon: 

• Website: TeamRubiconUSA.org
• Facebook: Facebook.com/TeamRubicon
• X: @TeamRubicon
  
  

Team Rubicon is an equal opportunity employer and is committed to not only including but actively seeking out a diversity of lifestyles, experiences, perspectives, and voices in order to foster inclusion, growth, and innovation. Your candidacy will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.