Senior Account Manager, Pulp and Paper

Position : Senior Account Manager, Pulp and Paper

Location : Ideally, this person will be located Michigan, Wisconsin or Minnesota

Territory: This person will cover a territory in Ontario, Canada as well as develop a territory in the United States

Are you recognized in the pulp and paper industry and have an established network of relationships at the mill and corporate levels? Are you known for your initiative, creative ideas and strategies to develop your business? Do your clients describe you as confident and adaptable, able to deal with complex situations quickly? If so, here’s a great opportunity to join our Pulp and Paper team!

We are currently seeking an experienced and motivated sales professional to fill the position of Senior Account Manager for our Pulp and Paper industry. We are looking for a candidate who will bring professional sales experience to this position to maintain a territory with a focus on developing relationships with existing customers and prospecting for new customers in Canada and the United States. This role offers the chance to travel and meet clients face to face, engaging directly with businesses in the pulp and paper industry for chemical applications

Are you passionate about building meaningful business relations? This person will have a territory located in Ontario, Canada and will also play a key role in developing a new territory in the United-States. You will frequently travel across Ontario and in various regions in the US to prospect and meet with your customers (Michigan, Wisconsin, Minnesota). We are looking for someone with business-to-business experience in the pulp and paper market for chemical applications and a network of contacts to help developing this business.

About Your Future Team

At Quadra, we put people first so that together, we can reimagine the possibilities.

Quadra Chemicals is one of the largest distributors of chemicals and ingredients in the Canadian market. We have facilities across Canada and the United-States. If you are committed to excellence, you belong at Quadra. Our employees are professional and passionate about our business. In return, Quadra offers a challenging work environment and the opportunity for personal growth with recognition for outstanding performance. Our employees work in a high-performance environment where we strive to be the best in our industry. Quadra's competitive advantage is our people. By pursuing and fostering excellence, we ensure our stakeholders receive superior product quality, customer service and value.

Here are some of the main responsibilities of the Senior Account Manager?:

• Increase sales to new and existing customers by offering Quadra's superior product line during visits, calls, networking events, etc.
• Develop customer accounts by proactively collecting and studying information (prospecting)
• Ensuring excellent customer relationships in line with Quadra's core values and strategic vision
• Participate in enhancing the customer experience related to major accounts by suggesting adapted solutions by identifying key decision-makers and their needs
• Meet or exceed annual sales and margin targets while participating in financial forecasting exercises
• Securing new business opportunities, maintaining current sales, negotiating new contracts or negotiating renewals of existing contracts
• Stay informed about industry trends, market dynamics and competitive landscape and use those insights to inform sales strategies, product initiatives and customer engagement efforts
• Ensuring that documentation and reports are complete, accurate and submitted to other departments within the established deadlines
• Collaborate with the sales team during customer calls (product managers, marketing, cross-selling)
• Contribute to and participate in industry events
• Participate in troubleshooting and process optimization opportunities at the customer's site during the development, follow-up and closing of sales opportunities

What are the requirements needed to succeed in this position?:

• Undergraduate degree in business, commerce, science or chemical engineering would be a strong asset
• At least 10 years of experience in business development and prospecting within the industry
• Proven experience (8 years) in the pulp and paper market with a strong knowledge of the manufacturing sector
• Strong understanding of the pulp and paper manufacturing processes, equipments, knowledge of industry trends, challenges and regulatory requirements affecting the sector
• Proven strong negotiation skills, presentation skills and ability to communicate value propositions and technical information
• Proven ability to drive new sales: prospecting, qualifying customer’s needs and expectations, delivering presentations, qualifying concerns and closing
• Ability to be self-motivated, demonstrate autonomy and initiative, learn new technologies and adapt to new situations
• Strong problem-solving skills and capacity to identify customer needs
• Must possess a high degree of organization and planning skills
• Excellent computer skills, must be comfortable with the Office Suite, and experience with a CRM (ideally Salesforce) to maintain strong relationships with existing clients and develop new business opportunities
• Willingness to travel up to 50% of the time in Canada and the United States, including overnight travel
• Possess a valid driver's license and a valid passport in order to travel internationally

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® US certified organization. In addition to being Great Place to Work® US certified, Quadra has been recognized as one of the Best Managed Companies for over 20 years in Canada! You will work with dynamic colleagues who are eager to share their knowledge with you.

Benefits for choosing Quadra?

• Competitive base salary and generous performance incentive program
• Excellent benefits coverage (dental, medical, vision, HRA, FSA, and much more!)
• Private, family-owned company with a solid infrastructure
• Permanent, full-time position
• Retirement plan (401K) with a Company match
• Generous PTO program: Vacation days, personal days, and flexible days
• Programs offered to employees to improve your quality of life (Wellness Portfolio)
• Virtual wellness and mental health programs with a global healthcare leader
• Car allowance and business expenses and mileage coverage
• Cellphone allowance and internet reimbursement
• Remote position; we will provide the tools needed (computer, monitors, etc.)
• Customized training
• Awesome company culture where caring for each other and having fun is part of our core values ! ( Great Place to Work ® US certification!)
• A company that promotes diversity and inclusion
• Employee Assistance Program (EAP)
• Career advancement and development opportunities; a growing company!
• Social activities organized by the company
• Referral program ($)
• Employee recognition program (years of service, merit awards, etc.)
• And much more !

Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process . We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.

The annual base pay range for this position is reasonably expected to be $95,000 to $145,000.00. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as job-related knowledge, skills, education and experience.

Base salary is only a part of the total rewards package - this role will also be eligible for a generous incentive program and benefits. Quadra’s salary ranges are benchmarked and are determined by role and level. Please note that the base pay shown qualifications, skill level, competencies and work location.