The Financial Supply Chain Management system team provides helpdesk and training support to the user community on an as-needed basis.
The FSCM team will provide 1st and 2nd tier user support. Currently, there are 850 users that can access the Judiciary’s PeopleSoft financial system. During the previous calendar year, the FSCM support team resolved 905 service tickets in the following business areas: Accounts Receivable (OTC) Procure-to-pay (PTP), Accounts Payable, General Ledger, Commitment Control and Security.
Helpdesk tickets are normally resolved the same day with the 1st response to the user within one (1) to (2) hours of receiving the helpdesk ticket.
Scope Of Work
Serve as the Subject Matter Expert for PeopleSoft FSCM 9.2.Defining and capture business requirements.
Provide design, development, testing and deployment expertise for customizations or configuration updates.
Provide all tier level production support.
Perform system configurations and testing.
Develop system documentation to include: configuration workbooks, test plans, design documents, standard operating procedures, and training materials.
Provide knowledge transfer to internal subject matter experts.
Minimum Qualifications
Bachelor’s Degree in Computer Science or a related field. The AOC will accept a bachelor’s degree in Account for one (1) Analyst.
Three (3) years’ expert experience in PeopleSoft 9.2 FSCM in a development or functional consultant role.
Three (3) years’ expert experience in PeopleSoft tools 8.59 and later, ApplicationDesigner, PS Query reporting, and ProcessScheduler.
Preferred Skills, Experience, And Capabilities
The AOC prefers at least one (1) FSCM Analyst to have a bachelor’s degree in accounting.
Five (5) years’ expert experience in PeopleSoft 9.2 FSCM in a development or functional consultant role.
Five (5) years’ expert experience in PeopleSoft tools 8.59 and later, Application Designer, PS Query reporting, and Process Scheduler.
Experience with the PeopleSoft upgrades and testing, PeopleSoft selective adoption process, and AWE/Workflow.
Expert level knowledge of the SDLC methodology and processes, Peoplesoft chart of accounts and the chart field configuration process in Peoplesoft Financials, and Purchasing, e-procurement, grants, contracts, general ledger, commitment control, account payables, account receivables/billing (Order-to-Cash), and Asset Management/Inventory.
Ability to provide expert customer service.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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