Inside Sales Representative

Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.

The Inside Sales Representative provides service and support to customers and the outside sales team. Building strong relationships with existing and potential customers, this individual will research the market for competitive pricing information and create reports to summarize pricing. The Inside Sales Representative may make recommendations on next steps.

Responsibilitie

• Provides support to customers and outside sales team, address product issues and errors, identifies solutions and recommends action to ensure customer satisfaction. (35%)
• Uses research and tools to calculate pricing quotations that reflect project and customer requirements as well as project specifications. (30%)
• Researches market for competitive pricing information; creates reports to summarize pricing. May make recommendations on next steps. (30%)
• Contacts customers after the sale to provide ongoing service and support and to resolve problems. (5%)
• Other duties as assigned.
  
  
  
  

Education

• Bachelor or University degree
  
  
  
  

Experience

• One to two years of experience in Inside Sales
• Familiarity with manufacturing and manufacturing cost analysis
• Experience with global manufacturing companies preferred
• Knowledge in MS Office
• Strong analytical skills
• Strong communication skills
• High attention to detail
  
  
  
  

Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values – Customer Focus, Integrity, Innovation, Teamwork and Results Driven – supports us on our mission to improve the safety, reliability, efficiency, and performance of our customers’ products and systems.

We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference – everywhere, every day.

We offer a competitive salary package and a variety of benefits, including Medical, Dental, Vision, Life, AD&D, Disability and Retirement benefits as well as development opportunities like internal Lean Six Sigma Certification.