Business Analyst

WE ARE

SoftServe is a global digital services and consulting company founded in 1993. We work on 2,000 projects (150 in Retail) with clients in the USA, Europe, LATAM and APAC.

Our global Center of Excellence team has over 100 of the most diverse, talented, and engaged Solution Consultants, Business Analysts, and Product Managers with 12 locations worldwide.

We are a cross-functional, highly impactful, and high-visibility team whose mission is to drive digital transformation strategy and implementations. We advise our Fortune 500 customers at the cutting edge of technology while staying highly relevant to the specifics of their industry.

We partner with technology and engineering leadership to deliver strategic decision-making and efficient execution of digital advisory operations for the enterprise at all phases of the digital transformation journey.

IF YOU ARE

• Experienced in IT business analysis (5 years)
• Proficient with low code platforms like Pega, Microsoft Power Apps, Salesforce, Mendix, or others
• Understanding the business analysis specifics with low code implementation
• Adept in understanding customers and their commercial problems
• Professionally leading the design of solutions tailored for success
• Experienced in supporting development teams in the Agile environment
• Skilled in business needs definition, business and solution requirements elicitation and analysis, process modeling and analysis, solution definition, backlog management, solution validation, workshops facilitation
• Possessing great presentation, negotiation, and interpersonal skills
• Proficient in business English
• Fluent in the Italian language (would be a plus)
  
  
  

AND YOU WANT TO

• Drive business analysis for Pega implementation projects
• Engage with new clients, generating and evaluating strategic opportunities
• Be the main point of contact and advisor for the clients
• Manage risk, negotiating scope, priorities, and timelines with the client
• Handle trade-offs of different business solution opportunities in cooperation with the domain and tech experts
• Internally promote Pega practice
• Generate and promote your innovative ideas
  
  
  

TOGETHER WE WILL

• Win big and challenging deals, sign new logos, and work with world-leading companies
• Be a trusted advisor and the catalyst for the transformation and innovation agenda for world-leading companies
• Assimilate best practices from experts, working in a team of top-notch experts, learn from leaders from different organizations
• Coordinate and run presentations of work on international events: conferences, meetups, and specialized events
• Use our access to expert communities, paid certifications, and professional events
  
  
  

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe