Business Analyst - Second Level Support

Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.

We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

The Banking Core Team in the Application Management Services is providing application support (maintenance and small enhancements) on Avaloq's core platform for the functional area for our SaaS clients in Europe.

The Team covers the topics related to financial accounting, cost and fees, legal reporting and tax.

This role would ideally suit someone who has worked in any of the above functions and/or someone who comes from a development background with experience of PL/SQL.

Inside the Banking Core team, the following services are covered:

• Tax
• Accounting
• Cost & Fees
• Legal Reporting
• Financial Instruments & Risk
  
  

What You Will Do

• Analyze clients’ business requirements, propose and implement technical solutions in Avaloq's core platform in close collaboration with clients and other stakeholders (other internal teams or 3rd party providers).
• Analyze and implement bug fixing and solutions enhancements.
• Present technical solutions in line with clients ‘needs, data architecture, existing application code and security principles.
• Build trust worthy relations with internal and external stakeholders as developers, PMs and Client Managers.
• Ensure the high-quality service to the customers in terms of quality of the deliverables, meeting of the SLAs and efficient client communication.
  
  

Qualifications

• Strong proven track record of working in a similar role ideally in the fintech or financial sectors
• Strong analytical, problem solving and conceptual skills
• Excellent client-orientation and communication skills
• Full professional competency in spoken and written German and English
• Business know-how in Regulatory requirements (DE, LUX, UK) and reporting or in financial accounting standards are a strong advantage
• University degree in Computer Science/Physics/Engineering/Mathematics or comparable education
  
  

Additional Information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations