Senior Claims Specialist, Miscellaneous Professional Liability

This role can be filled in any Markel location below:

• Red Bank, NJ
• Summit, NJ
• New York, NY
• Scottsdale, AZ
• Rosemont, IL
• Woodland Hills, CA
• Plano, TX
• Chicago, IL
• Alpharetta, GA
• Richmond, VA
• Remote

This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all internal and external stakeholders. The position will have increased responsibility for decision making within their authority and work with minimal oversight and will provide training and be a technical referral point for other team members.

Responsibilities:

• Investigate, negotiate and settle complex primary and excess policy miscellaneous professional liability claims (i.e. claims made against real estate brokers/agents, title agents, escrow agents, accountants, insurance agents and brokers, home inspectors, information technology consultants, debt collectors, medical billing consultants, utility inspectors, and other specified professionals).
• Investigate and analyze coverage under primary and excess professional liability insurance policies; make coverage determinations; draft routine and complex coverage correspondence; effectively communicate coverage positions to policyholders and other stakeholders; manage claims involving coverage litigation.
• Manage litigation filed nationwide against insureds; appoint, direct and manage defense counsel; proactively work toward expeditious and economical resolution of claims; assist Company claims vendor management, disbursement and legal collections teams with defense counsel, bill payment and collection issues.
• Communicate with underwriting as needed to manage claims and to alert of any significant developments.
• Promptly communicate with Claims Manager on adverse case developments and provide information on pertinent issues affecting the miscellaneous professional liability product line.
• Proven ability to work in a collaborative team environment. Analyze and convey summations of complex issues; recognize alternative approaches and develop action plans, both orally and in written form.
• Maintain and adhere to Markel’s guidelines and procedures.
• Ensure proper adherence to internal reporting requirements.
• Contribute and assist in the implementation of a wide range of initiatives, discussion and action plans brought forth by the Claims Manager.
• Participate in agent related functions and meetings as required.
• Actively participate in the ongoing training and development of the claims examiners as indicated by Claims Manager.

Requirements:

• 5-10 years of professional liability claims or litigation experience required. Excess liability (quota share, first layer and high layer) claims or litigation experience a plus.
• College degree and/or professional designation required, JD preferred.
• Excellent written and oral communication skills.
• Sound comprehension of insurance coverage posed by miscellaneous professional liability and excess liability policies.
• Ability to analyze and convey summations of complex issues both verbally and in writing; recognize alternative approaches and develop action plans.
• Experience in determining contractual obligations, insurance coverage analyses, and investigations. Insurance coverage litigation experience a plus.
• Ability to manage complex litigation, set loss and expense reserves and evaluate settlement values.
• Work collaboratively and as team player willing to assist within the Unit and Professional Liability Division as needed.
• Ability to proactively self-manage a caseload.
• Travel required as necessary (approximately 20%).

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary for the Sr. Claims Specialist, Miscellaneous Professional Liability is $92,000 - $102,000 with 25% bonus potential.