Good storytelling starts with great listening. At Client, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.
About This Role
Based in Newark, Client is seeking a Data Coordinator, Catalog Operations to support our Catalog Operations team. In this role, you will be responsible for assisting the team with large-scale data operations: updates, reporting, analysis, and more. You will help ensure that the metadata of our product catalog is up-to-date, correct, and accurate. You will articulate and oversee operational best practices for metadata management, align work and requirements with internal and international stakeholders, and drive, contribute to, and execute projects, workflows, and processes in the metadata domain. Additionally, you will work closely with various teams across the organization to ensure seamless metadata operations, serving as a subject matter expert and point of contact for all metadata-related matters. This role also requires hands-on involvement in the day-to-day processing and maintenance of product metadata and strong analytical skills, attention to detail, and the ability to effectively coordinate across multiple teams and departments.
As a Data Coordinator, Catalog Operations, you will be responsible for the following:
Data Reporting
Build and maintain operational and analytical reports using both existing and ad-hoc reporting tools to support the team
Develop insightful data visualizations and dashboards to provide valuable insights to stakeholders
Data Analysis:
Perform quality checks and correctness/completeness analysis on data output for scheduled reviews and one-off requests
Identify data discrepancies and work with cross-functional teams to resolve issues
Catalog Management
Process and verify both daily and large-scale metadata update and correction requests received from providers, customers, and internal stakeholders
Ensure all requests are answered appropriately and in a timely manner
Maintain accuracy and completeness of the product catalog
Responsible for Interdepartmental Content Liaison
Harmonize product-related business needs from various internal and external teams
Keep stakeholders informed of key issues and proactively troubleshoot conflicts
Facilitate cross-functional collaboration to align on catalog-related priorities and initiatives. Handle Catalog Updates and Issue Management
Assess validity of and initiate product update requests received from providers and customers
Ensure that requests are answered appropriately and in a timely fashion
Maintain open communication with stakeholders throughout the update process
About You
You have the ability to adapt to Client's business, communicate effectively with both the local Newark and global teams, as well as stakeholders. You are a strong contributor to the local and global content operations team efforts, helping to deliver the best possible localized listener experience. You are familiar with data best practices, acclimating to large data sources across various tools, and coalescing them in a unified analysis. You can acclimate to new use cases and adapt them to higher company principles in ad hoc scenarios. You are not afraid to learn new tools and approaches when presented with new tools and technology. You will feel comfortable in this role if you enjoy working with numerous stakeholders in a fast-paced environment, take pride in utilizing data to deliver accurate results, and want to push boundaries to optimize throughput with low defects. As a leader, you have a deep understanding of the constant change required to sustain a highly impactful, continuously improving environment. Above all, you have a passion for technology and media, specifically spoken word audio, which drives your commitment to excellence in this role.
Basic Qualifications
3 years experience in a position of responsibility in editorial/publishing, preferably web-based publishing environment, ideally with proven experience in CMS databases, content maintenance, content risk management, data analysis, and reporting
BA/BS or equivalent degree
Advanced proficiency in Excel and other Office software
Familiarity with querying databases and assembling reports
Strong background in project management and the ability to manage multiple projects or tasks at different stages in parallel and deal with ambiguous situations
Previous experience with ticketing systems and process documentation (e.g. in a wiki)
Experience with systems such as JIRA, Airtable, CMS, Tableau
Preferred Qualifications
Experience querying using the SQL language
Demonstrated multi-tasking and problem-solving skills in a fast-paced, time-sensitive environment
A self-starter with impeccable organizational and analytical skills
Familiarity with audio and image formats and standards
Demonstrated experience as a team lead or supervisor
A confident and upbeat communicator via written and verbal business communication skills
Previous professional experience in the Media Industry, covering areas such as supply chain or metadata management
An avid consumer of online media, including books (audio and print), blogs, podcasts, and other digital content
Experience with Content Risk Management
Familiarity with standard XML metadata exchange formats like ONIX or RSS
Powered by JazzHR
QJdpb7BdZk
Seniority level
Entry level
Employment type
Temporary
Job function
Information Technology
Industries
Internet Publishing
Referrals increase your chances of interviewing at ZAR IT Solutions by 2x