Student Network Assistant

Job Details

Position: Student Network Assistant – Student Worker Position in the IT Services Network Team

The Student Network Assistant will work in close proximity to the IT Services Network Team staff to maintain and support the campus network and will report to the Network Manager.

Duties And Responsibilities

• Inventory and transport equipment across campus, including new purchases
• Support the wired infrastructure across campus, especially in the dorms
  
  

○ including, but not limited to, tasks such as repairing jacks/boxes/faceplates, documentation,

basic testing, etc.

• Support the wireless infrastructure across campus, especially in the dorms
  
  

○ including, but not limited to, tasks such as wireless signal scans and wireless equipment

replacement

• Deploy new equipment (i.e. wireless network equipment, cameras, desk phones, etc.)
• In coordination with an ITS Network Team Staff member assist and/or lead the installation of
  
  

network connected equipment

• Assist Network Team Staff Member with configuration and testing of newly deployed
  
  

equipment.

• Provide any how-to instruction to Faculty or Staff member regarding usage of new equipment
• Schedule in-room/ in-office appointments as required
• Troubleshoot various network connected devices, and occasionally using specialized equipment for
  
  

campus (Faculty, Staff, and Students)

• Schedule in-room/ in-office appointments as required
• Track all work in IT Services ticket tracking system or within proper IT Services documentation
  
  

processes

• Other duties as assigned by the Network Manager
  
  

Minimum Skills

• Responsible, Dependable, Organized, Efficient and Respectful
• Eagerness and ability to learn new tasks quickly
• Basic knowledge of computer networking is preferred
• Intermediate skills with computer systems, various networked devices, and Microsoft Office Suite
• Solid troubleshooting skills
• Good communication skills (written and verbal)
• Ability to co-lift up to 75 pounds and spend several hours working on your feet
  
  

Must be able to work…

• A minimum of 10 hours per week during traditional undergraduate Spring and Fall terms
• 20 to 40 hours per week during the Summer term (40 hours required for Summer Housing option)
  
  

This position is required to sign an NDA (non-disclosure agreement) & confidentiality agreement prior to hiring.

Applications may be submitted electronically to Scott Irwin at [email protected] or paper copies may be sent via CPO.

Department: Maintenance/Service Support

Job Type: Student

Status: Non-Exempt

Deadline: Until Filled