Flight Scheduler

Title of position: Flight Scheduler for Flight School (Part 141)

Employment Location: Melbourne, FL

Overview Of Position

The Flight School Scheduler plays a pivotal role within our operations, ensuring the smooth coordination of flight schedules, instructor assignments, and aircraft availability. This role demands a highly organized individual with stellar communication skills and meticulous attention to detail. The ideal candidate will excel in managing complex schedules, navigating unforeseen challenges with agility, and enhancing the efficiency and effectiveness of our training programs.

Duties And Responsibilities

• Manage the Flight Operation Schedule
• Plan and Coordinate with Student Success Manager course of action for our Accelerated Students to keep them on track.
• Communicate schedule changes to Instructors and Students in a timely manner through proper channels.
• Resolve scheduling conflicts or issues that arise, through proper channels, following Core Processes.
• Possess Knowledge of Fleet and coordinate planned and unplanned fleet maintenance.
• Maintain and optimize the daily, weekly, and monthly flight schedule.
• Manage Customer Accounts and Assist Customers with Flight Training Goals. Communicate any Customer issues with the Flight Operations Manager.
  
  

Qualifications

• Strong time management skills with the ability to prioritize tasks effectively
• Excellent analytical and problem-solving abilities
• Proficient in using scheduling software or tools
• Strong communication skills, both written and verbal
• Ability to work well under pressure and meet deadlines
  
  

Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be required.

The dispatch-scheduler is a customer-facing position responsible for the daily flight schedule, dispatching, tracking, student progress and adjusting flights as needed.

Essential Functions

• Answers phone calls and emails
• Additional duties as assigned by Flight Operations Manager
• Ensure students have all Federal required documents to flight train.
• Dispatches and monitors all aircraft. May be asked to fill in from time to time.
• Maintains inspection time remaining reports for the Aircraft Maintenance Department
• Generates and disburses Flight Dispatch and Maintenance Reports.
• Uphold and enforce company's Safety Management System procedures and guidelines.
  
  

Requirements

• High school diploma or equivalent with 2-4 years' experience or Associate degree with 0-2 years' experience.
• Customer service experience, working with individuals with diverse backgrounds and experience levels
• Strong computer skills
• High attention to detail
• Ability to prioritize tasks and manage time effectively
• Can work well independently and with a team
• Punctual and reliable
• Strong communication and interpersonal Skills
• Proficiency in MS Excel
• Ability to work as a solid contributing member of a team as well as operate independently, effectively interact will all levels of management, demonstrated attention to detail and acting with a sense of urgency
• Must be able to obtain an Airport Identification Badge.
• Duties, responsibilities and activities may change at any time with or without notice.
• Hire Aviation is an Equal Opportunity Employer and Recruiting Agency. It is our policy, from recruitment through employment, to provide equal opportunity at all times without regard to age, race, creed, color, national origin, gender, disability, marital status, or sexual orientation.