Assists with patient/resident transfers and arrivals to the facility, scheduling and ensuring a positive experience for all involved, follows up on referrals, verifies insurances and other required authorizations and general office duties.
Qualifications
High School diploma or equivalent
Computer skills needed to perform clinical documentation and other data entry
Ability to multi-task and treat everyone at work kindly and professionally
Outstanding written, verbal, organizational and time management skills
Proven customer service or other professional/emotional maturity training or experience
Completes tasks on time, reporting on successes, challenges
Responsibilities
Reviews referrals, assisting with patients/guardians/advocates interviews to secure all necessary information and paperwork as needed for admitting to the facility
Answers phones, inquiries and questions regarding the admissions process
Ensures that rooms are ready for incoming patients/residents
Welcomes new patients– ensuring a positive experience for all involved
Maintains an accurate count of available beds, updated list of all residents and their assigned rooms, reporting and providing copies as needed to requesting agencies and authorized personnel in accordance with all privacy regulations and policies
Admit, transfer, and discharge residents in accordance with all regulations
Reviews, updates, provides and explains admission information packets (e.g., resident rights, notice of privacy practices, admissions contract, etc.)
Benefits
Competitive pay
Health Benefits – Medical, dental, and vision coverages with company paying a substantial portion of costs (voluntary supplemental plan options available)
401(k) with discretionary company match annually
Company paid Basic Life and disability insurance (Buy up options available)
Paid Time Off (Vacation, Sick, Holiday)
Employee Assistance program
Tuition Assistance and Profession Enhancement Funds
Bene-Hub employee sponsored discount programs and more….
We are proud to be an equal opportunity employer.
Benefits available to full-time employees.
Mission Skilled Nursing & Subacute Center - Mission Skilled Nursing & Subacute Center
410 N Winchester Blvd, Santa Clara, CA, 95050
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Seniority level
Entry level
Employment type
Contract
Job function
Administrative
Industries
Hospitals and Health Care
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