Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-years heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company with 360,000 team members in almost 50 countries. The Group reported in 2022 combined revenues of €22billion.
Job Summary
The Business Solution Analyst acts as the key member of the squad, within Group Wealth Management, supporting the squad members with stories refinement and business solution development & helps to roll out new solutions to business.
As part of the squad, the business analyst is involved in:-
1.Stories Refinement:-
a. Understanding the requirements received from the product owner or business stakeholders
b. Document the requirement in form of user stories
c. Refine the requirements and prepare detailed user stories with acceptance criteria (including NFR and monitoring needs), target business process, changes required in application from current state to target state, screen mock up, data mapping, rules sheet and interface mapping etc.
d. Walkthrough the refined user stories with business stakeholders and product owners to confirm the scope
e. Explain the requirement to squad members in the backlog grooming session and further refine story as needed
f. Review the solution presented by developers and architects to validate if the solution would meet business needs
g. Review the test cases prepared by testers to validate if the testers would cover the acceptance criteria
2. Analysis of production bugs:-
a. Receive the incident raised by business users on production bugs
b. Analyse the bug to understand what caused the bug and present finding to developers to fix
c. Review the fix done by developers to validate if the fix has resolved the issue permanently
d. Where needed, guide the squad to find interim solution and/or data patch.
a. Guide UAT users on what needs to be tested. Where needed, prepare UAT test cases and test data
b. Explain the UAT users on test approach, and handhold during testing period
c. Analyse any defects raised (during SIT/UAT/Regression testing) and guide developers on what need to be fixed
d. Where needed, test the functionality from business perspective and document the test results.
4.Backlog maintenance:-
a. Support the Product owner in overall backlog maintenance
b. Walkthrough the backlog with business users as needed
c. Review business priorities with business users and Product owners
d. Work with business users and Product owners to define long term target state processes
5.Training and Documentation :-
a. Train business users on functionalities and how to use them
b. Prepare and maintain training material, FAQ and other documents on what has been developed, including business processes.
What do you need to succeed?
We are looking for talented individuals who can be effective leaders with functional and operational expertise. You must be a strong communicator who builds trust-based relationships within the team and amongst stakeholders.
10-15 years as a Business analyst and Change management in Financial domain.
7 years hands on experience and proven knowledge in the Wealth Management/Private Banking space, focused on Front office sales process and capital markets products lifecycle.
7 years of experience with Triple A plus/Avaloq
Proven ability to define requirements in the form of user stories and acceptance criteria
Proven ability to remove impediments and make blockers, risks or issues transparent
Strong prioritization and analytical skills to manage backlog for the team
Exceptional communication skills to (internal and external stakeholders)
Ensure transparency and path to resolution for identified risks or issues.
Proven knowledge of agile ways of working including values, principles, and practices.
Let's talk about what's in it for you!
Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.
As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:
Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.
Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.
Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.
Recognized by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.
Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Quality Assurance, Engineering, and Information Technology
Industries
IT Services and IT Consulting, Information Services, and Technology, Information and Media
Referrals increase your chances of interviewing at Capgemini by 2x