Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
To manage service desk of Procurement.
To maintain quality and service standards in support of the contracted Service Level Agreements
To perform day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers.
To review service requests based on the predefined scope of support, records, diagnosis and troubleshoots customer raised incidents.
Must have working knowledge on MS-Excel & Word. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. The Procurement Support team focuses on identifying the requirements for goods and services from all business units. The team is responsible for identifying and evaluating a list of suppliers, negotiating contracts with the selected supplier, raising a purchase requisition and releasing the purchase order. The team is also responsible for completing the payment process upon receiving an invoice, auditing the delivery of requested goods/services and maintaining proper records of invoices. What are we looking for?
Graduation in any stream
Basic knowledge of operating computer
Multi-tasking and problem-solving mindset
Someone who can take Initiative & is a team person Roles and Responsibilities:
Ensure Service levels are met for respective workstreams.
Recommend and implement process changes to drive efficiencies.
Excellent written, verbal and presentation communication skills.
The ability to cope with the pressure of demanding targets and tight deadlines.
Time management skills and the ability to deliver to deadlines.
Resilience.
Any Graduation
Seniority level
Entry level
Employment type
Full-time
Job function
Project Management and Management
Industries
IT Services and IT Consulting
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