Role - Process Consultant / Process Excellence / Delivery Excellence
Experience - 6 to 12 Years
Location - Bangalore, Mumbai, Pune, Hyderabad, Noida, Chennai
Provide process consultancy for all projects and BEU Sub functions. Perform risk assessment and Provide delivery early alerts. Perform Process Calibration as per the applicability and criteria defined. Drive Project and account level Initiatives, goals and improvements using good understanding of QMS, ISO, CMMI, ITIL and agile frameworks. Govern the risk, opportunities and process improvements identified.
Plan and conduct task effectively for moderate to complex projects using sound generic, domains.
Works autonomously to apply analytical skill and ability to synthesize information and data to perform a range of
Provide inputs to update existing process documents effectively and perform reviews
Present and disseminate information effectively to Team Members within the group and outside
Good knowledge on all the Process Trainings objectives and mandates
Conduct mandatory Role Based Trainings for TMs/PMs/SMs
Support deployment of processes through timely completion of assigned task by collaborating with impacted stakeholders
Understand the principle/objective of the new/changed process and address stakeholder questions around the same
Conduct project level/DU/account level data analysis or baselines and provide insights and recommendations and govern them.
Use complex features of MS WORD, PPT, existing excel functions and macros with or without assistance from websites. Use basic features of complex tools like MINITAB, Visio, swim lane, power BI, etc. to create automated solutions and templates.
Consult project managers on deployment of QMS metrics framework, estimation techniques, MAPs, High maturity solutions, CAR.
Good understanding of QMS, various lifecycles, tools within the organization.
Training and Certification: Formal training and certifications in areas of standards such as CMMI/ISO/ITIL/ and so on
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Quality Assurance
Industries
IT Services and IT Consulting
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