Business Systems Analyst

The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
What you need to know about the role- The MDM Business System Analyst (BSA) position requires a strong understanding of Master Data Management concepts, industry data standards, and data governance that support Finance operations. The BSA collaborates with Product managers, Operational Managers and external vendors to ensure consistent data management and accurate information flow to support core product functions, such as Payments, as well as Corporate functions such as Accounting, FP&A, Treasury, and Regulatory reporting. Meet our team- The Finance Technology & Insights, Master Data Management (MDM) team aims to improve the management and governance of PayPal’s core business information, such as payments, product, and accounting by bridging business functions and Operational systems.

Job Description:
Your way to impact:

• On the data side, the BSA will work closely with data engineers, data stewards, internal technical service centers, and business users alike to gather requirements on the governance and management of master data. This role will be supporting global stakeholders and domain leads across regions.
• Because the position requires interaction with global teams, the BSA must be a self-starter with strong self-leadership, project/task management, and analytical skills and comfortable working with distributed teams without immediate, direct management oversight.
• He/she must be able to contribute to programs/initiatives and collaborate with the Finance Analytics Data Services and MDM leadership team on behalf of the stakeholder community.
  
  
  

Your day to day:

In your day to day role you will -

• Data Lead for a subset of a domain (Area lead): Go to person for the data pertaining to a feature or a subject area within the domain. Build expertise on data relevant to subject area. Analyze and understand current state of the implementation to ensure that the context and implications of change are understood by the clients and project team.
• Requirements: Create and document solution(s) of medium to high complexity to meet end user requirements, including documentation of systems specifications. Conduct user acceptance testing (UAT)
• Execution: Manage project work through completion of delivery on assigned projects and ad hoc efforts. Support multiple projects simultaneously. Coordinate with internal teams and customers to launch solutions, ensuring execution of training and communication plans. Measure and document results of implemented solutions
• Data Analysis & Problem Solving: Ability to understand business problem and provide feasible solution meeting PP domain & technology requirements. Engage with business users on proof of concept efforts
• Technical Expertise: Facilitate / Engage technical discussion for their product. Proficient in the use of productivity tools necessary to capture requirements documents.
  
  
  

What Do You Need To Bring-

• At least 8- 12 total year of experience of which 4-6 years past professional Business Analyst or consulting experience
• Experience with Informatica MDM (Master Data Management), SQL, SAP HANA
• Good to have - SAP MDG & Miro
• Good to have experience in Data migration, modelling, deployment.
• Strong customer service skills; ability to elicit and clearly document complex business requirements and reconcile differences between multiple business/technical stakeholders
• Excellent written and verbal communication skills
• Strong understanding and experience of system and software development, technical application architecture design and testing methodologies
• Ability to multi-task and work quickly, managing their own progress on multiple projects/work streams at once
• Experience with master data and data quality in relation to product /data considerations is a big plus
• Experience managing small to medium projects is a big plus.
• Adapt learning new technologies and an end user perspective
• Proficient with MS PowerPoint and MS Excel
• Project management experience organizing tasks and tracking deliverables
• Desired Competencies: (Behaviors that will help this person thrive in our environment)
• CUSTOMER FOCUS - Can establish effective partnerships with internal clients, dedicate to meeting their expectations and requirements where business values opinion of team member, is a trusted member of the working team, strong ability to work within a cross-functional team. Constantly aware of customer needs and upcoming strategy, plays vital role in establishing team presence in the customer space
• BUSINESS ACCUMEN - Skilled understanding of how businesses operate (both operational and analytical), can conduct analysis and offer solutions, articulating pros and cons of each, aware of business trends within business and industry, offers suggestions based on this knowledge
• PROBLEM SOLVING - Suggests possible solutions to avoid potential delays, has developed and presented many varied and unique ideas, makes connections among previously unrelated notions
• COMFORT AROUND HIGHER MANAGEMENT - Beginning to deal comfortably with more senior managers, beginning to understand how senior managers think and work, speak their language and craft approaches that respond to their needs. Can effectively interface at many levels, including top executives
  
  
  

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

REQ ID R0111933