Senior Director/Senior Practice Engagement Manager
Service Line - Sourcing and Procurement (S&P)
Remote -Anywhere within the US
Business Travel Required
The Senior Practice Engagement Manager, Americas is a vital role in the Enterprise Services leadership team, with the main goal of driving business development for our S&P Transformation and outsourcing services. You will lead responses and proposals against client RFXs as a domain expert, collaborating closely with various teams such as solution design, program management, digital solutions team, and transformation consulting groups. You will also work with various sales groups to find opportunities for proactive pursuits with prospective clients. Your objective will be to acquire new clients and increase revenue from existing ones. You will also act as a trusted advisor to client CPOs and Procurement leaders and provide them with insights and guidance on how to leverage transformative S&P solutions.
Responsibilities:
§ Building strong relationships with CPOs, Procurement leaders, and GBS leaders, and ensuring their alignment and commitment to Infosys solution and capability
§ Being a trusted transformation partner for CXOs and helping them achieve their strategic objectives.
§ Co-leading the S&P transformation pursuits with the Sales anchors and ensuring a high-quality winning proposal is submitted to client.
§ Engaging with client leaders, understanding their requirements, addressing them in the proposal, presenting the proposals, taking client feedback and improving proposals
§ Being part of the senior governance team for transformation projects and ensuring their successful delivery
§ Providing domain leadership and guidance to various S&P engagements in Americas as required
§ Creating and delivering high-quality content for webinars and whitepapers to showcase Infosys thought leadership in the S&P domain
§ Participating / leading Analyst RFIs to ensure Infosys is placed in the S&P Leaders quadrant and improves its position year on year
§ Coaching and mentoring junior team members who are part of the pursuit teams and developing their skills and capabilities.
§ Taking part in or leading cross-functional initiatives across the organization to support the unit's goals.
Basic Qualifications
· Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
· 14 years of experience, with strong sales/relationship management/account management experience.
Preferred Qualifications:
§ A deep knowledge of the S&P/GBS transformation landscape and the latest trends and best practices
§ The ability to identify win themes and link them to the proposed solution.
§ A proven track record of providing CPO advisory services and delivering value-added outcomes.
§ A good understanding of digital/AI solutions and how they can enhance the S&P function.
§ The ability to communicate effectively with senior stakeholders and influence their decisions.
§ The ability to work with a diverse and cross-functional team and manage multiple tasks simultaneously.
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Work Model:
This role is remote from anywhere in US or based near one of the Infosys BPM offices, with the ability to work from home or the office when not on client site. This role will require business travel required to be onsite at the client’s locations across the Americas.
About Us
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 16 countries spread across 5 continents, with 57,908 employees from 124 nationalities, as of June 2023.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, based on its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.