Senior Desktop Engineer- EUC

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ business community.

Parexel is looking for changemakers who are driven by curiosity, passion, and optimism. Come join us in keeping the Patient at the Heart of Everything We do.

This is a hybrid role located in Durham, North Carolina.

Job Title

Senior Desktop Engineer - EUC

Job Introduction

At Parexel, we are a leading Clinical Research Organization company specializing in delivering life-changing medicines to patients. We are seeking a Senior Desktop Engineer - EUC to join our team. As a Senior Desktop Engineer, you will play a vital role in the ongoing development of technology solutions related to end user computing, including but not limited to desktop operating systems (Windows/Mac), modern device management, cloud managed systems, application packaging systems, as well as device hardening policies in accordance with CIS benchmarks.

Who We Are Looking For

Innovative individuals with proven experience working as a Senior Desktop Engineer - EUC or in a similar role. Who are passionate and knowledgeable of designing, deployment, and management of desktop infrastructure solutions that align with organizational objectives and industry best practices. That possess excellent problem-solving and analytical skills while demonstrating impeccable communication skills.

What You'll Do

• Provide escalated technical support and guidance to resolve complex desktop-related issues, ensuring minimal disruption to business operations.
• Maintain accurate documentation of desktop configurations, procedures, and troubleshooting guides.
• Deploy new operating system and software to all current systems, assisting with support level escalations (3rd level support).
• Migrating operating systems from on prem deployment methodology to cloud auto pilot and Intune methodology.
  
  

Technical Tools: Specific experience in application packaging and deployment via centralized solutions such as Microsoft Endpoint Manager (Intune). Windows OS, M365, Azure experience required. Scripting, packaging and deployment and group policy knowledge. Bachelor's level in engineering or computer science or other relevant qualification/experience is required.

Why Join Us

Opportunity to work on innovative projects at the forefront of the industry.

Collaborative and inclusive work environment that values your expertise.

Professional advancement and development opportunities.

Work life balance and flexible working hours.

Parexel US Benefits

• Health, Vision & Dental Insurance
• Tuition Reimbursement
• Vacation/Holiday/Sick Time
• Flexible Spending & Health Savings Accounts
• Work/Life Balance
• 401(k) with Company match
• Pet Insurance
  
  

Full list of benefits available here: https://www.parexel.com/us-benefits

About Parexel International

At Parexel we embrace flexibility and understand that in today's fast-paced world, employees need to balance their careers with their personal lives. Come join us where learning is constant, you're exposed to a world of experiences and open doors. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy, and we're committed to making a difference.

If this job does not sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, please share the job posting link to apply!