Are you ready to redefine the future of work with cutting-edge AI? At Cresta, we're on a groundbreaking mission to supercharge the effectiveness of knowledge workers, making them 100x more productive, 10x faster, and 10x better.
Imagine transforming Call Center operations with our real-time agent assist product and harnessing the power of AI with our comprehensive suite of post-call analytics and coaching tools. Born from the prestigious Stanford AI lab, Cresta was co-founded by visionary Sebastian Thrun , the genius behind Google-X, Waymo, Udacity, and more. Our company is now driven by Ping Wu , the co-founder of Google Contact Center AI and the Vertex AI platform and Tim Shi (co-founder), an early member of Open AI.
Our world-class team comprises AI and ML experts, dynamic go-to-market leaders, and top-tier investors and advisors from Andreessen Horowitz, Greylock Partners, Sequoia Capital, and former AT&T CEO John Donovan. With an impressive roster of clients like Intuit, Porsche, and Verizon, and accolades from Business Insider, Forbes, and Gartner, Cresta is a startup that's capturing the world's attention. We’re also recognized on the Forbes AI50 in 2024!
Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
About The Role
As a Solutions Consultant you will partner with a Sales Director to showcase the power of Cresta to potential customers. You will conduct product demos, manage technical validation activities (including proof-of-concept exercises and pilots), and ultimately help develop the business case for the prospect during the sales cycle. You also will act as liaison between sales, the customer and Cresta’s technical teams.
Responsibilities
Solving problems for potential customers and demonstrating the value of Cresta
Partner with the Sales Directors to discover and understand the prospect's situation and the challenges that they are experiencing
Work with a variety of stakeholders to understand their existing processes and craft solutions using Cresta
Provide your prospects with insights and learnings from your vast experience in helping customers improve their contact center and customer experience operations
Drive adoption during proof of values by training individual managers and users on the Cresta solution
Translate prospect use cases into brilliant technical solutions and demonstrate the path to ROI
Deliver captivating product demos highlighting value propositions to get prospects excited about how Cresta will help them reach their goals
Run ROI workshops to translate our solution into a financial business case proposal
Provide feedback to product management about the successes and failures in the field
Qualifications We Value
5-7 years of experience in a customer facing role, and 1-3 years of experience in a technical pre-sales sales role selling to large enterprises
Highly organized
Impeccable work ethic
Desire to practice and prepare your presentation (or demo) meticulously, as you always strive for perfection
Energy, enthusiasm and thoughtfulness in everything you doLearn new technology quickly and find it easy to explain technological solutions in terms of business value
Natural problem-solver and extremely resourceful - garnering support from other people or teams in order to drive opportunities to closure
Knowledge of Salesforce.com , contact center technologies a plus
You embody our core values.
Perks & Benefits
We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
Flexible vacation time to promote a healthy work-life blend
Paid parental leave to support you and your family
Monthly Gym & Phone allowance
Work from home office stipend to help you succeed in a remote environment
Lunches and dinners included for in-office employees via Grubhub
Compensation
Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in the US, your recruiter can provide further details.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Software Development
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