It’s an exciting time to be at Hanscom Federal Credit Union!
As a member of our Deposit Operations Department, you will join a dynamic team of dedicated individuals committed to delivering exceptional service to our members.
Who We Are – Hanscom Federal Credit Union
Members-first – our members are our top priority. We make business decisions with our members at the top of mind.
Integrity – we’re honest and committed to doing what’s best for our members and our company. What is right isn’t the same as what is easy.
Teamwork – we are in this together and we all benefit from our success.
Innovation – we identify new ideas for processes or products that will lead to positive changes and take the initiative to implement the changes.
Empathy – we understand that communication starts by listening, understanding diverse perspectives, and caring about others’ sustained success.
What We Offer
A full-time, permanent position that will reward you through an annual bonus program.
Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time benefits.
We are committed to fostering career growth and development – when you join our organization it’s not just a job.
We look to develop your skills aligned to our business needs and help you progress in your career.
Who You Are – Operations Processor
You are a dynamic, detail oriented, intuitive person with the ability to develop relationships, build rapport and become a trusted team member. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.
What You'll Do
Receives and sorts all daily incoming mail received from the US Post Office. Receives and sorts all daily internal branch/department mail. Sends outgoing mail to internal branches.
Receives and empties all branch bags and sort contents in the morning. Fills and send branch bags with contents in the afternoon.
Processes member’s mail deposits/loan payments on a daily basis.
Meters appropriate postage on all outgoing mail.
Balances daily all branch eDeposit checks utilizing the ICL Balancing Sheet. Forwards any out-of-balance conditions to the Deposit Operations Assistant Manager.
Process Vanco Payment Exchange file and map accounts to appropriate memberships
Scan all signatures cards and easy transfers
Process member account closure requests
Process closed account and membership report
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Performs such additional duties as requested or assigned from time to time.
Experience
Knowledge/Skills/Experience Required:
One year of similar or preparatory experience.
Education/Certifications/Licenses
A high school degree or equivalent
Interpersonal Skills
Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions.
Physical Requirements
Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
Equipment Used
General office equipment
Seniority level
Entry level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Industries
Banking
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