Manager, Health Information Mgmt-Remote

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Health's Patient Revenue Management Organization

Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions.

This position may have the opportunity to work remotely. All Duke University remote workers must reside in one of the following states or districts: Arizona; California; Colorado, Connecticut, Florida; Georgia; Hawaii; Illinois; Maryland; Massachusetts; Montana; New Jersey; New York; North Carolina; Pennsylvania; South Carolina; Tennessee; Texas; Virginia, Washington (State); or Washington, DC.

There may be instances that require on-site.

General Description of the Job Class

Manager of Patient Identity and Chart Corrections. Manages, plans, develops, and manages activities, workload, and special projects for the Patient Identity Unit of the Health Information Management (HIM) Department to meet the standards set by the Hospital and Joint Commission on Accreditation of Health Care Organizations (JCAHO).

Duties and Responsibilities of this Level

• Plans, organizes, and manages the daily activities and workload for the HIM Department to meet the standards set by the hospital and regulatory agencies.
• Recommends financial or budgetary requirements necessary to maintain service within the department.
• Recruits, selects, trains, and supervises subordinate personnel. It recommends various personnel actions, including, but not limited to, hiring, performance appraisals, promotions, transfers, and vacation schedules.
• Plan, develop, and manage the orientation, education programs, and in-service training for the employees.
• Reviews performance in the area of supervision about established goals, including standards and criteria, audits of deficiencies, and follow-up; assists in implementing changes to effect continual improvement in services provided; and assures compliance with regulatory and legal requirements.
• Plans and conducts meetings with subordinates to ensure compliance with established departmental practices and to implement all new policies, changes, and standards.
• Communicates with medical staff, housing e-staff, and physicians' office support staff to determine needs, goals, and necessary changes in systems or policies.
• Prepares monthly, quarterly, and annual statistical reports. Analyze the data and develop any necessary corrective action plans.
• Supports/represents the Director of HIM at hospital and health system meetings by assuming all responsibility after hours and, as assigned, in the absence of the Director of HIM.
• Assists the Director of Health Information Stakeholder Organizations, such as the Joint Commission on Accreditation of Hospitals, during the inspection or review of the Medical Records Department by outsourcing and maintaining a well-organized policy and procedure manual.
• Works on special projects, as assigned.
• Perform other related duties incidental to the work described herein and perform other related work as required.
  
  

Minimum Qualifications

Education

Requires a bachelor's degree in health information management, computer Science, or a related field.

Experience

At least four years of experience in health information management, computer science, health services, patient accounting, or patient management, with at least two years in a supervisory role.

Degrees, licenses, and certifications

RHIA, RHIT, or eligible preferred.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.