Account Manager, Small Business Services Scaled

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 1 year of experience in advertising sales, marketing, consulting, or media.
  
  

Preferred qualifications:

• Experience in managing and customizing experience to a customer base.
• Ability to lead, motivate, and work well with others.
• Excellent communication and presentation skills, with the ability to multi-task and manage multiple projects at a time with attention to detail.
• Interest in working toward strategic goals.
  
  

About The Job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Work towards assigned strategic goals, while prioritizing and delivering customer sales experience to Google's agencies and advertisers.
• Implement ways to improve the agency and customer relationships, tailor and share performance-enhancing suggestions, and promote other Google products.
• Communicate with customers/agencies through phone, email, or direct contact.
• Provide strategic advice and help advertisers get the best ROI on their advertising investment by working with them in a consultative role.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .