100% FTE, 40 hours per week. Shifts scheduled with various start times from 7:00 AM - 9:00 AM, Saturdays shift scheduled 7:30 AM - 1:30 PM. When working Saturdays, one day off during the week and 2 hours are added throughout the week. Flexible start times required as hours may vary based on the operational needs of the department.
Pay
Pay starts at $18.40 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
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Join the #1 hospital in Wisconsin!
We Are Seeking a Patient Scheduling Representative To
Schedule appointments via phone, in-person or electronic correspondence.
Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
Make outgoing phone calls to patients to schedule their appointments.
Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Education
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience
Minimum - Six (6) months of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person
Our Commitment to Diversity, Equity, and Inclusion
UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.
UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.
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UW Hospital and Clinics benefits
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Human Resources Services
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