SIMEDHealth is currently looking fora Full Time Office Coordinator II to join us in ourHigh Springs, FL Primary Care office.
The Office Coordinator is a working supervisor that is responsible for supervising all patient service functions, including patient flow, scheduling, check in/out, referrals, work comp coordinator, medical records, charge posting, fax server, referrals and authorizations, insurance verification and staffing related issues. TheOffice Coordinator serves as a role model for other front staff and promotes teamwork, integrity and continuous improvement. The Office Coordinator strives to maintain exemplary patient services and satisfaction standards at all times. TheOffice Coordinator is a highly visible “go to” person that is responsible for creating a positive impression with staff, patients, family members and other visitors to the office.
Qualified candidates will have:
High School Diploma REQUIRED
AA Degree or higher PREFERRED
Proficiency in communication and be well organized REQUIRED
Demonstrate extreme proficiency with customer service, communication and creativity REQUIRED
2-5 years in a supervisory capacity PREFERRED
3-5 years previous health care experience PREFERRED
Experience in Intergy or similar EMR system PREFERRED
The following is a list of job duties for which you may be responsible:
Coordinator
Responsible for the independent management of daily clinic operations
Responsible for directly supervising clinic staff
Responsible for evaluating employees
May be responsible for providing counseling and disciplinary actions, as needed
May be responsible for hiring/terminating employees with consultation from Division Manager
Schedule employees, monitor PTO, ensure clinic is staffed for operation
Monitor staff hours, sign off on time cards when needed
Assist with managerial functions as assigned
Work directly with providers, front and back office staff to maintain a consistent patient flow
Responsible for training or coordinating training and orientation for staff members
Shall be trained to fill in and be able perform all the functions of the positions you are supervising
Ensure compliance with OSHA/CLIA/HIPAA and provide training as needed
Ensure compliance with all SIMED policies, procedures and protocols as applicable
Delegate duties and assignments for positive clinic operations
Maintain petty cash, confirm and sign off on all daily batches. Follow appropriate AR Collection procedures
Interact with A/R as needed to resolve patient and insurance payment issues
Oversee scanning of patient charts and documentation into patient charts (delegated as necessary)
Monitor Intergy to ensure tasks are being completed for patient care
Collaborate with members of the SIMEDHealth team to resolve patient and operational issues
Order clinic supplies as needed
Serve as the clinic representative in the absence of the Division Manager
Attend meetings as required
Ensuring clinic is prepared for daily operations (forms, supplies, etc.)
Communicate clinical issues with Division Manager or other supervisor
Prepare independently or Assist Division Manager in preparing physician credentialing
Work with the Division Manager or other member of the administrative team to develop policies and protocols for clinic operations
Additionally you may be responsible for the following:
Scheduling patient appointments
Print daily appointment worksheet
Checking patients in/out
Answer phone calls in a polite and timely manner
Call insurance companies for authorization and verification; complete patient authorizations as needed
Run necessary reports such as double appointments, double accounts, etc
Make sure schedules are full for the following day
Complete and fax authorization sheets
Reschedule patients when a clinician's schedule changes
Receive consult requests and forward to the assigned clinician
Assist with surgery scheduling as needed and monitor schedules to ensure that surgery schedules are full
Ensure that all voicemails are received daily and responded to within 24 hours
Collecting patient copays, deductibles and coinsurances
Scanning medical charts and/or medical documentation into patient charts as needed
Monitor the Medical Assistants and delegate tasks accordingly to ensure that patient care is being addressed appropriately at all times
Shall notify immediate supervisor in case of sickness, upcoming vacation, or personal days off work
Other division specific duties may be assigned as needed
Our clinics are high energy and those interested in joining our team must be comfortable in these types of office settings.
SIMEDHealth offers a diverse and complete benefits package including health, life, dental, vision, 401(k), profit sharing, paid time off, paid holidays, wellness discounts and more.
SIMEDHealth is an equal opportunity employer. To learn more about SIMEDHealth, please visit SIMEDHealth.com/jobs.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Administrative
Industries
Internet Publishing
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