Join a dynamic team at Car Center's sister ADAS Calibration Company, where we specialize in Advanced Driver Assistance Systems (ADAS) calibration services for a wide range of vehicles. We pride ourselves on delivering exceptional customer service and operational excellence. As a key player in the automotive industry, we are seeking talented individuals to join us in driving innovation and excellence in ADAS calibration.
Essential Duties And Responsibilities
Act as the primary point-of-contact for all business relationships; actively seek connection and collaboration opportunities to build relationships and drive sales
Teach and train all ADAS calibration technician apprentices, technicians, and calibration coordinators; provide continuous support throughout their careers
Protect, maintain, and safeguard equipment and other company property
Handle de-escalation intervention and problem-solving for various circumstances, fostering trust with both clientele and team members
Lead by leaning into company core values
Lead, manage, and account for all department team members, ensuring company success and seizing opportunities
Deliver exceptional customer service, develop relationships, and maintain operational consistency
Perform static and dynamic ADAS calibrations on foreign, domestic, and electric vehicles onsite at customer locations
Diagnose and troubleshoot complex calibration and non-calibration repairs, such as wiring issues
Conduct test drives post-repairs to ensure service quality
Explain ADAS calibration specifications and repair planning needs effectively to relevant personnel
Basic knowledge of vehicle part removal and installation (e.g., bumpers, trim panels, mirrors)
Conduct pre and post scans with OE and/or aftermarket tools, communicating outcomes effectively
Execute static and dynamic calibrations per OE specifications after training completion
Communicate with the field team to ensure efficiency and productivity
Ensure immediate completion of tooling software updates
Account for assigned inventory, including vehicles, mobile devices, laptops, OE scan tools, VCI, and other equipment provided
Participate in virtual (online) training sessions and complete assigned training and certifications
Maintain active State of Michigan Automotive Electrical License and Automotive Air Conditioning License
Develop and maintain excellent customer relationships in line with our company purpose and core values
Service A/C systems and possess knowledge of OE scan tools
Skillfully execute quality wiring, connector, and harness repairs
Maintain a well-organized work area
Demonstrate flexibility in working independently as well as collaboratively
Requirements
Minimum Qualifications
Basic computer knowledge including using email, spreadsheets, database, and messaging systems
Valid and clean Driver License (required)
High school degree or GED equivalent (required)
4 years related Service Technician experience (required)
Active State of Michigan Automotive Electrical License (required)
Active Automotive Air Conditioning License (required)
Physical Demands and Work Environment
Must be able to lift 60 pounds independently
Travel may be required for continuing education and certification training
Requires standing for extended periods with frequent stretching, reaching, walking, and stooping
Frequent driving of company and customer vehicles
Extensive travel within the assigned area is expected
Exposure to fumes, dust, and chemicals may occur
Ability to work in a shop environment in inclement weather
Required to wear PPE including facial covering, eye protection, and gloves
Note: This job description outlines essential duties and responsibilities but is not exhaustive. Employees may be required to perform additional duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. We are an equal opportunity employer, maintain a drug-free workplace, and comply with ADA regulations. If you're ready to join a dynamic team and contribute to the advancement of ADAS calibration services, apply now! We look forward to welcoming you to our team.
Benefits
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Primary and Secondary Education and Non-profit Organizations
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