IT Business Partner, Commercial

The IT Business Partner is a strategic partner for the commercial organization, working with them to solve business technology problems, identify and prioritize projects to drive best value, and drive adoption of technology solutions that will help them achieve their objectives. They partner to build out technology solution roadmaps and align the development of these solutions with business priorities. The strategy is developed to support the future of the organization by accounting for changes in our global business, industry, and macro technology environment. They manage the connections between the market, the mission and the means.

The IT Business Partner role is the face of IT to these functions and is responsible for coordinating and leading the business through process design and implementation of technology solutions in partnership with Project Management Office and IT service delivery teams. The IT Business Partner role is responsible for understanding the business strategy, business demand, and ensuring effective delivery of solutions working in close collaboration with IT delivery teams.

The individual must be a self-starter with strong communication, organizational, and influencing skills who will work to become a trusted partner to the organization. If you are highly accountable, welcome feedback and are collaborative in your approach, this role could be a great fit for you.

Key Duties and Responsibilities:

• Work with the business to prioritize projects – Customer Service is primary internal customer
• Build relationships with business leadership and key individuals
• Create clear problem definition, scope, requirements for projects
• Identify similar initiatives that can be combined to create more value / reduce separate efforts
• Clearly communicate business needs to IT
• Act as a trusted advisor / liaison between IT and the business
• Identify areas where information and technology can be applied to deliver value (solve business problems / realize opportunities)
• Work with the business to make the right investment decisions that drive the most value for them and leverage experience to provide the best outcomes
• Develop a deep understand of assigned business(es) including goals, strategy, roadmap, and processes
• Make recommendations to the business to help drive their goals & strategy
• Drive business engagement with IT
• Drive adoption of projects and products in the business to achieve stated business goals
• Additional responsibilities related to the role and as assigned by management

Required Qualifications:

• Bachelor’s degree
• 5 years of relevant experience in IT, Commercial Role or Analyst

Preferred Qualifications:

• Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Performs a variety of tasks. A wide degree of creativity and latitude is expected
• Experience with salesforce.com, contact center technology and other CX related tools preferred
• Good understanding of systems & technology and how it can be applied to create business value
• Experience in the application of different management techniques to different types and levels of system problems across multiple units of the organization
• Master’s Degree

This position is not open to employer-visa sponsorship.

Disclosure as required by applicable law, the annual salary range for this position is 93,000 to 150,000. The actual compensation may vary based on geographic location, work experience, education and skill level. The salary range is CONMED’s good faith belief at the time of this posting.

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Benefits:

CONMED offers a wide array of benefits to fit your unique needs. Visit our Benefits Page for more information.

• Competitive compensation
• Excellent healthcare including medical, dental, vision and prescription coverage
• Short & long term disability plus life insurance -- cost paid fully by CONMED
• Retirement Savings Plan (401K) -- CONMED matches your contributions dollar for dollar, with the potential for up to 7% per pay period
• Employee Stock Purchase Plan -- allows stock purchases at discounted price
• Tuition assistance for undergraduate and graduate level courses

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CONMED is an Equal Opportunity Employer & an Affirmative Action Employer. CONMED is a strong advocate of workforce diversity. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, citizenship status, or veteran status.

If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800-325-5900 option #3.