Interface with clients, potential clients and donors phone calls, online chats, text messages and emails as well as perform basic data entry activities for Prestonwood Pregnancy Center (PPC).
Responsibilities
Answer incoming phone calls, online chats, emails
Schedule client appointments for pregnancy confirmation services using our CRM database
Provide guidance to women in crisis pregnancy over the phone
Provide information, feedback, and suggestions to supervisor to enhance client experience
Assist with client data entry as needed
Adhere to HIPAA regulations, maintain client confidentiality
Model excellence in all areas
Other duties as assigned
Requirements
Growing relationship with Jesus Christ as Lord and Savior as an active member of a Bible believing and preaching ministry
Pro-life in word and pro-love in action
Some college, degree preferred
Excellent multi-tasking and computer skills
Sales, call center, counseling or crisis intervention experience a plus
Ability to work independently and maintain a high degree of confidentiality
Basic to intermediate skills with Microsoft Office
Ability to work one evening shift per week and at least one Saturday a month
Able to perform occasional activities that require moving one’s whole body, such as lifting, balancing, walking, pushing, pulling
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Religious Institutions
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